I want the relative between the movie and those 4 chapters.

profileadovooxy
chapter_5.pptx

Social Interaction and Social Structure

CHAPTER 5

Key Topics

5-1 Social Structure

5-2 Status

5-3 Role

5-4 Explaining Social Interaction

5-5 Nonverbal Communication

5-6 Online Communication

Social Structure

Social Structure

Social Interaction

The process by which we act toward and react to people around us

Central to all human social activity

Affected by elements of social structure

Social Structure

People respond based on what they think is at stake for them.

People influence each other’s behavior.

Discussion: What influences how you interact with others?

5

Social Structure

Social structure

An organized pattern of behavior that governs people’s relationships

Makes life orderly and predictable

Includes statues, roles, groups, organizations, and institutions.

Status

Status

Status

A social position

Examples: student, professor, son, mother, employee

Statuses can be ranked but do not always imply differing amounts of prestige.

Friend is an example of a status that does not imply ranking.

8

Status

Status set: a collection of social statuses that an individual occupies

Changes throughout the life course

Statuses are always relational—linked to other statuses.

Employer—employee

Parent—child

Status

Status

An ascribed status is a position that we are born into—female, African American.

An achieved status is a position that we have through choice—friend, athlete.

Status—Application

Identify whether it is ascribed or achieved.

Latino

Bartender

Father

Nurse

Adolescent

Latino: ascribed

Bartender: achieved

Father: achieved

Nurse: achieved

Adolescent: ascribed

12

Status

Master status:

Determines a person’s identity

Highly visible

Shapes a person’s entire life

Examples: gender, race

Status

Status inconsistency refers to occupying social positions that create conflict because they are ranked differently.

A person who is both a student and an instructor may experience status inconsistency.

Role

Role: behavior that is expected of a person in a particular status

A student is expected to read, take notes, write papers, and attend class.

Roles are based on mutual obligations.

A professor must grade the papers written by the students.

Role—Application

Describe the role for each of these statuses:

Attorney

Son

Waiter

Mother

Attorney: prepare legal documents; argue in court

Son: treat parents with respect; babysit siblings

Waiter: take order; bring food

Mother: buy groceries; clean house; give hugs

16

Role

Role performance: the actual behavior of a person who occupies a status

Individuals enact roles differently.

An extrovert will play the role of student differently from an introvert.

Role

Role set: the different roles attached to a single status

A student may interact differently with a professor and a fellow student.

A nurse will interact differently with a doctor, another nurse, and a patient.

Role

Role

Role conflict: the frustration and uncertainties a person experiences when confronted with the requirements of two or more statuses

Examples: being a supervisor and a friend; being a mother, student, employee, and volunteer

Discussion: What are some of the role conflicts you experience?

20

Role

Role strain: involves incompatible demands among roles within a single status

Examples: an employee with more than one boss; nurses who must be both compassionate and firm

Discuss: In what ways does being a student lead to role strain?

21

Role—Application

Is it role conflict or strain?

A man finds it difficult to be a politician because he doesn’t like public speaking.

A mom cannot take time off from work to go to her daughter’s soccer match.

A friend asks a student for assistance in cheating.

Politician: role strain

Mom: role conflict

Student: role conflict

22

Role

Ways we cope with role conflict and strain

Deny the problem.

Compromise or negotiate.

Set priorities.

Compartmentalize

Refuse more roles.

Exit a role or status.

Explaining Social Interaction

Explaining Social Interaction

Symbolic interaction theory examines how people communicate knowledge, ideas, beliefs, and attitudes and how they interpret situations.

Explaining Social Interaction

The social construction of reality occurs as people perceive and understand through social interaction.

Monday is Monday because people agree that it is.

Race is constructed differently in different societies.

Explaining Social Interaction

Doublespeak: language that pretends to communicate but really doesn’t

Euphemisms: unofficial words or phrases that avoid an unpleasant reality

Gobbledygook: overwhelms with big words

Explaining Social Interaction

Self-fulfilling prophecy: if we define something as real it can become real

If we assume young people will get into trouble, they probably will.

Explaining Social Interaction

Ethnomethodology: studies how people construct and learn to share definitions of reality that make interaction possible

People make sense of their everyday lives through observing conversations and general rules.

Ethnomethodologists study interaction by analyzing conversations and violating rules.

Examples include trying to pay more for an item than the listed price or answering the phone with “goodbye.”

29

Explaining Social Interaction—Application

How might ethnomethodologists question the assumptions of …?

A restaurant

A supermarket

A family dinner

Possible answers:

Restaurant: customer serving self; sitting down at someone else’s table

Supermarket: going through the checkout line backwards; trying to purchase one egg

Family dinner: sitting on the floor; asking for the bill

30

Explaining Social Interaction

Dramaturgical analysis: examines social interaction as if it were a stage where people act out different scenes

Impression management: suppressing unfavorable traits and stressing favorable ones

Front stage: where the actual performance takes place

Backstage: a place, concealed from the audience, where people can relax or prepare

Discussion: What are the front stages of restaurants, church, school, family home?

31

Explaining Social Interaction

Social Exchange Theory: assumes that social interaction is based on maximizing rewards and minimizing costs

Interactions are most satisfying when there is a balance.

Explaining Social Interaction—Application

What are the potential costs and benefits of these interactions?

A student and professor

A first date

A friendship

Possible answers:

Student and professor: a good grade, a paycheck, increase in self-esteem; frustration, poor grade, decrease in self-esteem

First date: companionship, fun evening, meeting new people; boring evening, loss of time to study

A friendship: emotional intimacy, fun; loss of time for other things, loans

33

Explaining Social Interaction

Feminist theories: study interaction according to gender roles

Many feminist scholars maintain that interaction often involves a dominant-subordinate relationship in which men are usually dominant.

Explaining Social Interaction

Emotional labor is the management of feelings to create a publicly observable facial and bodily display.

Women are more likely than men to have jobs where they are required to perform emotional labor.

Discussion: What kinds of job involve emotional labor?

35

Explaining Social Interaction

Gender Roles in interaction:

Women and men speak about the same amount.

Women are more likely to do conversation “maintenance work.”

Men’s speech reflects conversational dominance.

Nonverbal Communication

Nonverbal Communication

Nonverbal communication involves messages sent without using words.

Transmits feelings and emotions

Includes silence, gestures, facial expressions, eye contact, touch, and personal space

Discussion: Why are we more likely to believe nonverbal than verbal communication? What kinds of problems does nonverbal communication cause in relationships?

38

Nonverbal Communication

Nonverbal Communication

Cross-cultural variations:

Holding hands

Personal space

Specific gestures

Nonverbal Communication

Nonverbal Communication—Application

How might you nonverbally communicate each of the following?

“I’m angry with you!”

“I’m confused.”

“Don’t come any closer.”

“You’re cute!”

Possible answers:

Anger: shake fist; pound table; cross arms

Confusion: shrug shoulders

Closer: put out hand

Cute: smile

42

Online Communication

Online Communication

Over 80% of adult Americans use the Internet.

We communicate through e-mail, instant messaging, text messaging, webcams, and social networking.

The biggest digital divide is among social classes.

Discussion: What are the benefits of online communication? What are the disadvantages or potential problems of online communication?

44

Online Communication

Chapter Review

What is social structure?

What are the parts of social structure?

What is the social construction of reality?

How do different perspectives explain interaction?

What is the importance of nonverbal communication?

How does online communication shape one’s interactions?