COM/100 Introduction to Communication WEEK 2 POST AND ASSIGNMENT

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nonverbalsconflictresolutionworksheet.docx

Nonverbal, Interpersonal, and Textual Communication Worksheet

COM/100 Version 3

1

University of Phoenix Material (20pts total)

Nonverbal, Textual Communication and Interview Worksheet (10pts)

Part A (3pts)

Look at the interactions between the individuals in the following photos and interpret what you think is being expressed through nonverbal communication. Please describe the nonverbal cues that lead you to these interpretations.

arguing

What is being said nonverbally by each person?

lounging

If he is waiting for a job interview, what impression do you think he is going to make?

womaninterview

What is the interviewer (the woman on the right) communicating with her nonverbal positioning?

Part 2 (1pt)

Compose responses to each of the following questions.

Define Interpersonal Communication.

Which of the images demonstrates an interpersonal communication exchange? How can you tell?

Part 3 (3pts)

Textual communication, or content that is read or viewed, also plays a role in communicating with others. Textual information may gain deeper meaning when the text is spoken or viewed in a specific context versus when it is read.

Read the following quotes and write a 75- to 100-word interpretation of what you think is being expressed.

Discuss textual VS spoken communication. For each quote address if it has a stronger meaning spoken or read. Explain why.

“Human history becomes more and more a race between education and catastrophe.” (The Outline of History, Ch. 41)

—H. G. Wells

Response:

“The world is very different now. For man holds in his mortal hands the power to abolish all forms of human poverty and all forms of human life. And yet the same revolutionary beliefs for which our forebears fought are still at issue around the globe—the belief that the rights of man come not from the generosity of the state, but from the hand of God.

We dare not forget today that we are the heirs of that first revolution. Let the word go forth from this time and place, to friend and foe alike, that the torch has been passed to a new generation of Americans—born in this century, tempered by war, disciplined by a hard and bitter peace, proud of our ancient heritage, and unwilling to witness or permit the slow undoing of those human rights to which this nation has always been committed, and to which we are committed today at home and around the world.

Let every nation know, whether it wishes us well or ill, that we shall pay any price, bear any burden, meet any hardship, support any friend, oppose any foe, to assure the survival and the success of liberty.”

— John F. Kennedy (1961 Inaugural Address)

Response:

Part 4 (3pts)

Watch the following video by copying and pasting it into your browser:

http://www.youtube.com/watch?v=KFeGt_vHd1k&list=PL7AD097A33D3C2C60

And answer the following questions while observing the video.

1. The video states that most employers are asking these type of questions in interviews.

Response:

Describe what that means.

Response:

2. When giving an example while in an interview, the video suggests that you include:

Response:

3. The video suggests you should include these 4 elements when being asked the question - “Tell me a little bit about yourself.”

Response:

Conflict Resolution Discussion (10pts)

Write a 200-350 word summary about the skills of conflict management. (Chapter 8, p. 208-211 in Beebe, Beebe & Ivy text). What can a team do to resolve conflict? Use at least one key term from your text in your response, and cite it. (3pts)

Response:

Explain how you would handle the following situations (provide a separate response for each scenario). You should respond as if you are student assigned to a learning team in which these situations are happening. (1pt each) 

1. A team member who does not submit his or her portion of an assignment

2. A team member who does not meet deadlines

3. A team member who wants to control the completion of all assignments

4. A team member who submits work that is below team standards

5. A team member who does not cite sources

6. A team member who is not open to others' ways of doing things

7. Team members who post derogatory messages directed at others

  

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