ASSIGNMENT FOR YHTOMIT---(COM)Assignment TWO WK4DQ2 listen

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Showing lnterest

There is a big difference between feigning interest and showing genuine interest. One comedic scene from W sitcoms and commercials is that of the beer-drinking boyfriend slouching on the couch glued to a game on TV while the girlfriend tells him about her day. He perlodically says "Uh-huh" as she talks without understanding a single word. Other methods of feigning interest include maintaining eye contact and nodding as someone speaks, but actually thinking about something else.

lnstead, decide in advance that you will genuinely show interest by focusing on what the other person is saying One technique of maintaining your attention is to periodically restate what the other person states. For example, you migfit respond, "So, what you're saying is..." or "l want to make sure I understand what you just said" and then rephrase what you just heard. Short verbal confirmations ("uh-huh", "l see", "Oh, really!" etc.) and simple body language such as leaning forward, smiling, nodding and looking intently tell the person you're listening.

Avoid doing other things while the other person is talking. This is more typical in phone conversations when the other person doesn't see that you are doing chores, driving or otherwise dividing your attention. However, even in face'to-face situations, people will interrupt a conversation to take a call or do paperwork while someone is talking. Such actions may be viewed as disrespectful.

Statements matching, this category

People can tell when I'm not concentrating on what they are saying. Best ranking to indicate active listening: Never Your ran king: lnfrequently

I nod my head and make other gestures to show l'm interested in the conversation. Best ranking to indicate active listening: Always Your ranking: Sometimes

I say things like "l see" or "uh-huh" so people know that l'm really listening to them, Best ranking to indicate active listeningp Always Your ranklng; lnfrequently

Maintalnln6 lnterest

There are many challenges to keeping your interest in what someone says:. lt's easy for your mind to wander or to become impatient and distracted since you can think much faster than someone can speak.. The subject is boring.. You believe that the other person knows less than you,

To overcome these challenges, start with the mindset that every conversation has the potential to reward you with useful information. Only if you stay focused on the conversation can you receive it. Another way of maintaining interest is to not only learn new information but also clarify how someone perceives it. For example, someone might state, "The stock market plunged another 100 points today - another reason to sell your shares of stock before you lose even more money." You determine that the market decreasing by 1OO points is a fact while the statement about losing more money is a perception that the market will continue to go lower.

Statements matchin$ this cate$ory

When someone takes a long time to present a simple idea, I let my mind wander to other things. Best ranking to indicate active listening: Never Your rankinS: Never

I keep focused on what people are saying to me even when they don't sound interesting. Best ranking to indicate active listeningr Always Your ranking: Sometimes

I pay close attention to what people are saying even when they are explaining something I already know. Best ranking to indicate active listening: Always

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