I need paraphrasing the assignment attached to this post it is HR assignment
KSA Statements: Human Resource Receptionist
|
Student Name |
|
|
Task Statement (copy/paste all task statements here) |
Knowledge (cognitive skill) |
Skill (learned) |
Ability (competence) |
|
1 |
Maintaining files using computer systems for the organization. |
Identify objects |
Coordination |
Near vision |
|
2 |
Administer functions using memos direct to staff. |
Supervision |
Service orientation |
Oral comprehension, speech clarity |
|
3 |
Assisting the employees and public using publications and brochures for information. |
Personal and customer service |
Active listening |
Sensitivity to problem |
|
4 |
Supervising staff through surveillance and personal supervision to employees. |
Identify actions |
Adherent |
Near vision |
|
5 |
Typing documents by a computer to anyone. |
Interactive with equipment |
Monitoring |
Deductive reasoning |
|
6 |
Responding to the organization’s issues by Phones, mail or E-mail to clients. |
Language |
Listening, Reading, Writing, and speaking |
Oral expression, oral comprehension |
|
7 |
Implementing the organization’s policy by memos or notices to staff. |
Recording information |
Time management |
Written comprehension |
|
8 |
Filing using a computer system or physical files direct to the office. |
Identify objects |
Coordination |
Near vision |
KSA Statements
|
1 |
Must have coordination, ability to identify objects and have a near vision. |
|
2 |
Must be service oriented, able to supervise, exhibit oral comprehension and speech clarity |
|
3 |
Must be an active listener; provide personal and customer service, and sensitive to problem. |
|
4 |
Must be adherent, identify actions and have a near vision. |
|
5 |
Should be monitoring, interactive with equipment and deductive reasoning. |
|
6 |
Must be a good listener, reader, writer, and speaker, with a good language, and have oral expression and oral comprehension |
|
7 |
Must be a good time manager, record information, and can present a written comprehension. |
|
8 |
Must poses coordination, identify objects and have a near vision. |