RESPONDING TO CLASSMATES

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responding_to_classmates.docx

These are questions that I have to response back to my classmates.

1-in my experience I have seen differences when I was in a group versus in a team.  i have noticed that in a group sometimes when there is an agenda of items that need to be discussed or issues to be resolved that it takes longer to accomplish.  When on a team I notice that it is more informal and we get right into what it is that we are there to accomplish.  In a team setting, at my work, we look to gather Subject matter Experts or SMEs to help tackle issues or complete an initiative.  I think having this type of dynamic in your team helps to get things done quicker because you have the knowledge needed to make decisions, create a plan and execute on that plan for success.

2-One of the groups I am currently working with was put together to help transition work from one of our facilities to another. The group consists of approximately 20 people based on their role in the manufacturing process in the current facility and the receiving facility. The group is responsible for knowledge sharing and capturing all aspects of the manufacturing process that need to be shut down in one place and started up in the next. This involves, parts, machines, tools, technology, processes, resources, etc. What helps this group be successful is the wide variety of skill sets needed to share information and the work necessary to get the transition complete on time. What has hindered this group is the fact that the members on the team in the receiving facility have never been a part of a transition like this before so this is new territory for most of us. I am not sure I would change anything about the group. At least not at this point. The team seems to be working together really well and completing the necessary actions.

· 3- At work, I am currently assign to a group of costumer service. This group or department consists of 12 employees, which all members have a shared knowledge of the group's objectives, but specific responsibilities are assigned to each of us. The purpose or objectives of our group is to troubleshoot technical problems, provide excellent customer support service, and address solutions to customers. The main factor of our group success is due to the manager in control of the group who also coordinate our individuals efforts. I would not change anything in my group, but I would add weekly meetings to see the end result of the business.

4- Group is defined as two or more freely interacting individuals who share norms and goals and have a common identity. Team is a smaller number of people with complementary skills who are committed to a common purpose, such as performance goals and the approach for which they hold themselves mutually accountable. A group can be as big as you would like it to be, as a team is made up in smaller numbers, and it is more structured. In my line of work I work in a team setting everyday, when in that setting we are all there just to complete a task, and if someone isn't carrying their weight, we let them go. The characteristics of a team are leadership, accountability, purpose, problem solving, and effectiveness, those of a group are to work as individuals to the best of your ability and hope everything comes together.

· 5- The five bases of power are used to measure or locate where power stems from. Each of the five bases uses a different approach to influence someone, there are advantages and disadvantage to each bases. The five bases are Legitimate power, Reward power, Coercive power, Expert power, and Referent power.

Legitimate power is authority and anchored to a persons formal position. Reward power is the ability obtain compliance by promising or granting rewards. Coercive power is the ability to make threats of punishment, and deliver on those threats. Expert power is the ability to have useful knowledge that know on else has. Referent power is the ability to use your social relationships help someone be compliant. Each of these are needed to have power, each of them can be used  as a whole or separately

· 6- Conflict management is an extremely important quality to have as a leader. This is because everyone comes with their own personalities and unfortunately we will eventually run into some that are going to clash over certain things and even in general. A manager who knows how to handle conflict among employees is more than likely going to be running a more successful business as opposed to one who is afraid to confront said employees (unfortunately this does happen). In my opinion and I have experience working in places with management who do not have a grasp on conflict managing it is just not a good work environment. This causes productivity to decrease as well as staff morale and all in all just becomes a miserable place to work. Although I am a believer in being able to hash your issues with the specific person sometimes that is just not a feasible task. You have to know your limits and understand how that person may push you which is why it may always be a good idea to have that third party especially when it comes to conflict between a coworker.

These are questions that I have

to

response

back to my classmates.

1

-

in my experience I have seen differences when I was in a group versus in a team.

i

have

noticed that in a group sometimes when there is an agenda of items that need to be

discussed or issues to be resolved that it takes longer to accomplish.

When on a team I

notice that it is more informal and we get right into what it is that we are t

here to

accomplish.

In a team setting, at my work, we look to gather Subject matter Experts or

SMEs to help tackle issues or complete an initiative.

I think having this type of dynamic in

your team helps to get things done quicker because you have the kn

owledge needed to

make decisions, create a plan and execute on that plan for success.

2

-

One of the groups I am currently working with was put together to help transition work from

one of our facilities to another. The group consists of approximately 20 peo

ple based on their

role in the manufacturing process in the current facility and the receiving facility. The group is

responsible for knowledge sharing and capturing all aspects of the manufacturing process

that need to be shut down in one place and starte

d up in the next. This involves, parts,

machines, tools, technology, processes, resources, etc. What helps this group be successful

is the wide variety of skill sets needed to share information and the work necessary to get the

transition complete on time.

What has hindered this group is the fact that the members on

the team in the receiving facility have never been a part of a transition like this before so this

is new territory for most of us. I am not sure I would change anything about the group. At

leas

t not at this point. The team seems to be working together really well and completing the

necessary actions.

§

3

-

At work, I am currently assign to a group of costumer

service. This group or department

consists of 12 employees, which all members have a shared knowledge of the group's

objectives, but specific responsibilities are assigned to each of us. The purpose or objectives

of our group

is to troubleshoot technical

problems, provide

excellent

customer support

service, and

address solutions to customers.

The main factor of our group success is due to

the manager in

control of the group who also coordinate

our individuals efforts. I would

not

change anything in my grou

p, but I would

add

weekly meetings to

see the

end result of the

business.

4

-

Group is defined as two or more freely interacting individuals who share norms and goals

and have a common identity. Team is a smaller number of people with complementary skills

These are questions that I have to response back to my classmates.

1-in my experience I have seen differences when I was in a group versus in a team. i have

noticed that in a group sometimes when there is an agenda of items that need to be

discussed or issues to be resolved that it takes longer to accomplish. When on a team I

notice that it is more informal and we get right into what it is that we are there to

accomplish. In a team setting, at my work, we look to gather Subject matter Experts or

SMEs to help tackle issues or complete an initiative. I think having this type of dynamic in

your team helps to get things done quicker because you have the knowledge needed to

make decisions, create a plan and execute on that plan for success.

2-One of the groups I am currently working with was put together to help transition work from

one of our facilities to another. The group consists of approximately 20 people based on their

role in the manufacturing process in the current facility and the receiving facility. The group is

responsible for knowledge sharing and capturing all aspects of the manufacturing process

that need to be shut down in one place and started up in the next. This involves, parts,

machines, tools, technology, processes, resources, etc. What helps this group be successful

is the wide variety of skill sets needed to share information and the work necessary to get the

transition complete on time. What has hindered this group is the fact that the members on

the team in the receiving facility have never been a part of a transition like this before so this

is new territory for most of us. I am not sure I would change anything about the group. At

least not at this point. The team seems to be working together really well and completing the

necessary actions.

 3- At work, I am currently assign to a group of costumer service. This group or department

consists of 12 employees, which all members have a shared knowledge of the group's

objectives, but specific responsibilities are assigned to each of us. The purpose or objectives

of our group is to troubleshoot technical problems, provide excellent customer support

service, and address solutions to customers. The main factor of our group success is due to

the manager in control of the group who also coordinate our individuals efforts. I would not

change anything in my group, but I would add weekly meetings to see the end result of the

business.

4- Group is defined as two or more freely interacting individuals who share norms and goals

and have a common identity. Team is a smaller number of people with complementary skills