Discussion Question

Research and Discussion

Analyze the benefits of using neural networks, fuzzy logic, and intelligent agents in a business setting.

Introduction: Most of today’s business organizations have implemented some type of automated system that acts as human. However, the key differentiating factor is this system operates 24 hours a day, seven days a week, 365 days a year.

This automated system is capable of answering questions like where do I mail my payment? What is the balance of my account? What is my pay off amount? When is my payment due?

This system is not only common in speech language, but it is also capable of reading the body of an e-mail message and using key words to search the database and automatically send the appropriate answers to the customers. Siebel, a premier customer relationship management (CRM) provider, is an example an organization that has this type of product.

Assignment: Prepare a response to the following discussion topic: Analyze the benefits of using neural networks, fuzzy logic, and intelligent agents in a business setting.

Cite examples from your own reading and research to support your position. Format your response according to APA guidelines.

By Saturday, October 3, 2015, submit your response to the M6: Assignment 1 Discussion Area. Through Wednesday, September 30, 2015, review responses submitted by at least two classmates and provide comments.

All written assignments and responses should follow APA rules for attributing sources.