An application paper for (human communication)
hukeerairen
chapter1.pptxChapter 1
Communication:
Essential Human
Behavior
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Chapter Outcomes
Define the communication process
Describe the functions of communication
Assess the quality or value of communication by examining its six characteristics
Chapter Outcomes (cont.)
Define what communication scholars consider to be competent communication
Describe the visual representations, or models, of communication
Describe why communication is vital to everyone
The Functional Perspective
How we use communication in relationships
Expressing affiliation
Managing relationships
Influencing others
Six Characteristics of Communication
Communication is symbolic.
Both language and behavior are symbols.
Communication requires a shared code.
People construct messages (encode) and interpret messages (decode).
Six Characteristics of Communication (cont.)
Communication is linked to culture.
Culture includes shared beliefs, practices, values, and language.
Communication need not be intentional.
Spontaneous, unintentional communication occurs through emotions or body movements.
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Six Characteristics of Communication (cont.)
Communication occurs through various channels.
Channels include face-to-face, e-mail, text messages, books, and so on.
Communication is a transactional process.
It requires two or more people acting in both sender and receiver roles.
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Competent Communication Is . . .
Process-oriented
Optimizes outcomes for both partners, with mutual satisfaction the goal
Values ethical standards of right and wrong
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Competent Communication Is . . . (cont.)
Appropriate and effective
Adapts to the situation (behavioral flexibility)
Helps achieve goals based on the situational context
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Competent Communication Is . . . (cont.)
Tied to well-developed communication skills
Requires understanding of social norms and behaviors
Related to using technology
Requires using the right channel appropriately
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Modeling Communication
The linear model
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Modeling Communication (cont.)
The interaction model
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Modeling Communication (cont.)
The competent communication model
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The Study of Communication
Basic communication processes
Interpersonal communication
Group and organizational communication
Public speaking
Mass communication
