Operations and Supply Chain Mgnt

1. Provide and explain an example that supports this statement: Service operations strategy is the final strategic frontier. (100 Words)

2. OSCM focuses on the conversion processes of the firm. How does OSCM add value to the customer? Provide some examples. (100 Words)

3. Discuss the role of an activity map in illustrating the strategic fit of a firm’s operations. (100 Words)

4. Describe how OSCM provides a systematic means of observing organizational processes (100 Words)

5. Provide a complete explanation of the product design process (250 Words)

6. Define sustainability and the “triple bottom line” and how they relate to operations and supply chain management. Explain each dimension of the triple bottom line framework. (250 Words)