Ques Supply Chain Management

1. Are customer arrivals drawn from finite and infinite populations analyzed differently? Why, or why not? (100 words min)

2. Assume that you are offered a new piece of equipment for $10,000. The equipment will produce 10,000 units per year with a margin of $6.00 per unit. Demand for the product being produced has been 2,000 units per year. Your current equipment is fully depreciated and can produce the 2,000 units per year at a margin of only $4.00 per unit. Should you purchase the new equipment? Under what conditions? (100 words min)

3. How does the degree of customer contact relate to the kinds of skills needed by service workers and the degree of training they require? (100 words min)

4. In what ways can management influence the arrival patterns of waiting lines? (100 words min)

5. What are the main differences between facility layout for manufacturing and for retail service establishments? (250 words min)

6. Describe the role of service guarantees from the marketing and the operations perspective. (250 words min)