Healthcare Strategic Management Plan

Professors Feedback:

Lindsay,

I apprecaite your original work and imaginationa great deal.  The limitation of this assignment is in the lack of financial data you included.  Without data, your discussion is intersting but not valid.  Take the next step and create a financial statement.  Use those numbers to support your argument.

Dr. B

Grade: 85%

Financial and Operational Components for the Strategic Planning Process

The Assisted Living Facility’s mission statement is to “aim to be the leader of an exemplary customer service and caring partner for the disabled”. It means that organizations are dynamic systems that will work together in an efficient and smooth manner to achieve their goals. It is vital to know that some financial components are aligned with the organization’s mission statement. Some of these key components include financial support, out of pocket fees, and provision of a variety of resources. First, when it comes to the issue of financial support, the ALF makes sure it is financially stable to be able to provide the required support to individuals. Secondly, in the issue of out of pocket fees, the customers are provided with an opportunity to pay their expenses using various methods. Thirdly, many financial resources are available, and they ensure that the customers will receive high-quality care (Namazi & Chafetz, 2000).

The Assisted Living Facility’s mission is aligned with some operational components, and they need to be known. They include staffing schedules, staff training, and administration schedules. It means that the staffing schedules ensure that right numbers of staffs are available to conduct their various duties. Furthermore, the mission dictates that the staff is well trained to be able to meet the expectations of the customers. To add on, the administration duties are carefully planned for so that the ALF can be able to ensure that issues such as discharging and admitting customers’ take place accordingly (Namazi & Chafetz, 2000).

The financial components play a role in ensuring that the ALF’s mission can be achieved by focusing on the organizational weaknesses and strengths. The provision of various resources means that the ALF can be able to meet the expectations of its customers at all times. However, in certain situations, if controls are not put in place, it can lead to misusing of the funds. Furthermore, because of the issue of out of pocket fees, the customers can be able to pay for the care that they will receive at the ALF. In addition, when focusing on the issue of financial support, it means that the ALF will be able to receive funds that will improve the services that are usually provided. The only weakness that exists is that the financial support can be stopped, and this will affect the provision of services (Lorange, 1994).

The operational components also ensure that the ALF can be able to achieve its mission. In this case, when focusing on the staffing schedules, they should always be appropriate in that the right number of staff is available. However, if a problem such as high staff turnover occurs, it will be possible to meet the goals of the mission. Secondly, staff training should take place to increase and improve the knowledge and skills of the staff. However, if it does not take place, low-quality services will be provided such as poor customer service. Lastly, the administration schedules should be known and communicated well and on time, to prevent problems from coming about (Lorange, 1994).

In conclusion, the provided operational and financial components are important issues that the ALF needs to consider. It is because they influence the manner, which the mission statement’s goals will be achieved. It is vital for all the key stakeholders that are part of the ALF to ensure that the financial components have a positive impact. Therefore, in the process of strategic planning, it is important to consider the existing operational and financial components.

  References:

Lorange, P. (1994). Strategic Planning Process. Boston: Dartmouth Publishing Company.

Namazi, K., & Chafetz, P. (2000). Assisted Living: Current Issues in Facility Management and Resident Care. New York: Greenwood Publishing Group.