Toyota case study (Total Quality Management HW)

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tqm_notes_20150915.pdf

Toyota  case:  

 

Mission:  safety,  quality,  volume  

 

Strategy:  Toyota  way:                                       -­‐>Led  to  among  other  thing  

l Plan  for  long  term                             Just-­‐in-­‐time  –>Lean  prod  

l High  light  problems  

l Encouraged  team  work  

l Instill  a  self-­‐critical  culture  

TPS  (eliminate  way):  

1. Judoka-­‐when  a  problem  occurred-­‐  shut  down  assembly  line  

2. “Just-­‐in-­‐time-­‐produce  only  what  you  need”  PULL  system  

 

Year  1995  -­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐  Different  strategy    

                  Mission       Global       Growth  

 

Strategy  (supply  chain):  

l need  a  lot  of  cash  

l Cost  leadership  

 

Operations:  

l Design  

                              Reduce  number  necessary  components  

Increase  speed  of  new  product  -­‐-­‐-­‐market  

                      Engine  sludge