Please help with homework. Anyone Willing?

Readings

· Course Text:  

· Langabeer II, J. R., & Helton, J. (2016). Health care operations management: A systems perspective (2nd ed.). Burlington, MA: Jones and Bartlett.

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. Chapter 4, “Process and Quality Improvement" Tools and methodologies of process improvement, such as process mapping and benchmarking, are explained in this chapter.

· Course Text: Quantitative Methods in Health Care Management

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. Chapter 6, “Reengineeing” Key elements of reengineering in health care are outlined in this chapter, including methods for measuring and analyzing of time standards, work sampling, and work simplification.

· Book Excerpt: Committee on the Future of Emergency Care in the United States (2007). Improving the efficiency of hospital-based emergency care. InHospital-based emergency care: At the breaking point (pp. 129–164). Retrieved from http://books.nap.edu/openbook.php?record_id=11621&page=129 Chapter 4 of this report describes strategies for improving the efficiency of hospital-based emergency care, with special focus on issues of patient flow.

· White Paper: Institute for Healthcare Improvement. (2005). Going lean in health care. Cambridge, MA. [White paper]. Retrieved fromhttp://www.entnet.org/Practice/upload/GoingLeaninHealthCareWhitePaper.pdf

· Article: Finefrock, S. C. (2006). Designing and building a new emergency department: The experience of one chest pain, stroke, and trauma center in Columbus, Ohio. Journal of Emergency Nursing, 32(2), 144–148. Retrieved from Walden Library Databases.

· Article: Asplin, B. R., Magid, D. J., Rhodes, K. V., Solberg, L. I., Lurie, N., & Camargo, C. A., Jr. (2003). A conceptual model of emergency department crowding. Annals of Emergency Medicine, 42(2), 173–180. Retrieved from Walden Library Databases.

Websites

· American College of Emergency Physicians: The Role of Metrics in Managing Clinical Operations  http://www.acep.org/practres.aspx?id=29960 Please scroll to the very bottom of the webpage to locate the link for the PDF of the article.

Review these Web pages for the Institute of Healthcare Improvement's perspective on need for improving patient flow in emergency and other departments in health care organizations:

· IHI: How to Improve http://www.ihi.org/knowledge/Pages/HowtoImprove/default.aspx

· IHI: Flow http://www.ihi.org/explore/Flow/Pages/default.aspx

· IHI: Patient First: Efficient Patient Flow Management Impact on the ED http://www.ihi.org/knowledge/Pages/ImprovementStories/PatientFirstEfficientPatientFlowManagementED.aspx