Management of Healthcare Organization

Dialysis Access

Discussion Questions

1. What are the facts in this situation?

2. What could have been done to avoid this confrontation?

3. What are three organizational issues this case illustrates?

4. Should the nurse have attempted to cancel the surgery without speaking to the surgeon?

5. What steps should be taken in the future to prevent this problem from occurring again?

6. Should other people have been involved in resolving this dispute? If yes, what roles could they have played in this resolution?

7. Have you ever been involved in an ugly confrontation with a coworker? Looking back at that incident, knowing what you know now, what might you have done differently? Provide your reflections and personal opinions as well as your recommendations and rationale for your responses.

Case Study write-up

a. Background Statement

b. Major Problems and Secondary Issues

c. Your Role

d. Organizational Strengths and Weakness

e. Alternatives and Recommended Solutions

f. Evaluation

All the questions should be answer as an Administrator or Manager point of view.