The Toxic Leader
Discussion Questions
1. What is going on in the case?
2. What is the nature of this organizational problem?
3. Which theory or theories best describe the behavior of the nurse manager?
4. How does Jackie’s behavior affect workplace morale?
5. What kind of clinical and financial impacts do you think Jackie’s behaviors might have on the hospital?
6. What further actions do you recommend for Kyle to manage the safety of this patient and the unit? What kind of data will Kyle need to collect?
7. How would you handle this scenario if you were Kyle?
8. Provide your reflections and personal opinions as well as your recommendations for addressing this problem.
Case Study write-up
a. Background Statement
b. Major Problems and Secondary Issues
c. Your Role
d. Organizational Strengths and Weakness
e. Alternatives and Recomendad Solutions
f. Evaluation
All the questions should be answer as an Administrator or Manager point of view.