business law questions

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A homebuyer had a new small deck built (cost $4.500), but the deck had places where the boards were not flush, and both the homeowner and guests have tripped on certain places on the deck. The homeowner has tried to get the installer of the deck to repair the issue, but to no avail. What court system could the homeowner use to resolve the problem? Explain what procedures the homeowner must follow, including what could the homeowner do if unsuccessful there (and possibly subsequent levels)?