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chap_7_lesa_selection_1.pptxThe Selection Process
initial screening
completed application
employment test
comprehensive interview
conditional
job offer
medical/physical examination
(conditional job offer made)
permanent
job offer
reject applicant
background examination
if required
Passed
Passed
Able to perform essential elements of the job
Passed
Passed
Passed
Problems encountered
Failed to impress interviewer and/or
meet job expectations
Failed test
Failed to complete application or
failed job specifications
Failed to meet minimum qualifications
Unfit to do essential
elements of job
The selection process typically consists of eight steps.
The Selection Process
initial screening
interview
weeding out of applicants who don’t meet general job requirements
screening interviews help candidates decide if position is suitable
Job description information is shared
along with a salary range.
The Selection Process
completing
the application
Gives a job-performance-related synopsis of what applicants have been doing, their skills and accomplishments.
Legal considerations
1. omit items that are not job-related; e.g., sex, religion
2. includes statement giving employer the right to
dismiss an employee for falsifying information
3. asks for permission to check work references
4. typically includes “employment-at-will” statement
The Selection Process
Weighted application forms
individual pieces of information are validated against performance and turnover measures and given appropriate weights
data must be collected for each job to determine how well a particular item (e.g., years of schooling, tenure on last job) predicts success on target job
completing
the application
The Selection Process
information collected on application forms can be highly predictive of successful job performance
forms must be validated and continuously reviewed and updated
data should be verified through background investigations
completing
the application
The Selection Process
performance simulation tests require applicants to engage in job behaviors necessary for doing the job successfully
work sampling uses job analysis to develop a miniature replica of the job so the applicant can demonstrate his/her skills
assessment centers give tests and exercises, (individual and group), to assess managerial potential or other complex skills
Selection practices must be adapted to cultures
and regulations of the host country.
pre-employment testing
The Selection Process
assesses motivation, values, ability to work under pressure, attitude, ability to fit in
can be traditional, panel, or situational
especially useful for high-turnover jobs and less routine ones
comprehensive
interviews
The interview is only as effective as those conducting it.
The Selection Process
impression management, (applicant’s desire to project the “right” image), may skew interview results
Interviewer bias, created by reviewing materials such as the resume, application, or test scores prior to the actual interview
interviewers have short and inaccurate memories: note-taking and videotaping may help
behavioral interviews are much more effective at predicting job performance than traditional interviews
realistic job previews (brochures, videos, plant tours, work sampling) help reduce turnover rates
comprehensive
interviews
The Selection Process
HR manager makes an offer of employment, contingent on successful completion of background check, physical/medical exam, drug test, etc.
may use only job-related information to make a hiring decision
conditional
job offer
The Selection Process
Verifies information from the application form:
background
investigation
Online searches can yield too much information on applicants.
See http://www.privacyrights.org/fs/fs16-bck.htm for an analysis of online background checks as they pertain to employer/employee rights.
References
Former employers
Education
Third-Party
Legal status to work in U.S.
Credit references
Criminal records
Online Searches
Managing your Online Image: http :// jobsearch.about.com/od/facebookjobsearchgroups/a/facebookjobsearch.htm
The Selection Process
qualified privilege: Former employers may discuss employees with prospective employers without fear of reprisal as long as the discussion is about job-related, documented facts
one-third of all applicants exaggerate their backgrounds or experiences
a good predictor of future behavior is an individual’s past behavior
Companies can be held liable for failure to properly hire.
background
investigation
The Selection Process
used only to determine if the individual can comply with essential functions of the job
Americans with Disabilities Act requires that exams be given only after conditional job offer is made
drug tests can be given at this time
Company health & life insurance policy qualifier
medical investigation
The Selection Process
actual hiring decision generally made by the department manager, not HR manager
candidates not hired deserve the courtesy of prompt notification
job offer
Resources for Job Seekers: Evaluating Companies
Dun & Bradstreet’s Million Dollar Directory
Standard and Poor’s Register of Corporations
Mergent’s Industrial Review (formerly Moody’s Industrial Manual)
Thomas Register of American Manufacturers
Ward’s Business Directory
From: http://www.bls.gov/oco/oco20046.htm
The Selection Process
Comprehensive selection puts applicants through all the steps in the selection process before making a decision.
assesses both strengths and weaknesses, and is considered more realistic
must measure factors related to the job only
Typically more costly and time consuming
The Comprehensive Approach
The Selection Process
Now It’s Up to the Candidate
most people want jobs compatible with their personality
applicants who are not hired this time will still form an impression about the company
management should assure the selection process leaves them with a favorable impression of the company
Key Elements for Successful Predictors
What test elements help predict which applicants will be successful on the job?
reliability
validity
cut scores
Key Elements for Successful Predictors
The ability of the selection tool to measure an attribute consistently.
HR managers need reliable tests to make sure the applicant will perform satisfactorily
reliability
There are companies that specialize in employment testing. For example, watch the demo at www.eSkill.com
Key Elements for Successful Predictors
The relationship between scores on a selection tool and a relevant criterion, such as job performance.
There are three types:
content
construct
criterion-related
validity
Key Elements for Successful Predictors
Content validity: degree to which the content of the test, as a sample, represents situations on the job
Construct validity: degree to which a particular (abstract) trait is related to successful job performance
Criterion-related validity: degree to which a selection device accurately predicts important elements of work behavior
Predictive validity uses test scores of applicants to compare with their future job performance
Concurrent validity correlates test scores of current employees with measures of their job performance
validity
Key Elements for Successful Predictors
Give test to all applicants, record score and file
Hire based on criteria other than test results
Evaluate performance one year after beginning work
Set and implement valid cut scores
Give test to all current employees
Predictive
Concurrent
Develop a battery of tests
Analyze test scores and performance evaluations for significant relationship; does it exist?
Analyze test scores and performance evaluations for significant relationship: does it exist?
Yes
No
Yes
No
Key Elements for Successful Predictors
The cut score separates successful from unsuccessful performers.
cut scores on a selection device can be determined by validity studies
applicants scoring below the cut score are predicted to be unsuccessful on the job and are rejected
cut scores
Selection From a Global Perspective
selection criteria for international assignments:
1. interest in working overseas
2. ability to relate to different cultures and environments
3. supportiveness of the candidate’s family
female executives have done well abroad in Asia and Latin America, despite past reluctance to assign them to these countries
For Further Information
www.expatwomen.com: resources for women taking overseas positions
Best Practices for Managers and Expatriates: A Guide on Selection, Hiring and Compensation By Stan Lomax: book for managers and overseas assignees
Excelling at the Interview
Suggestions for making your interviews as an applicant successful:
1. do some homework on the company
2. get a good night’s rest the night before
3. dress appropriately
4. arrive for the interview a few minutes early
5. use a firm handshake
6. maintain good eye contact
7. take the opportunity to have practice interviews
8. thank the interviewer in person, and send a thank-you note
Fill-in-the-blanks
1. The _____ is the first step in the selection process.
initial screening interview
2. _____ assign values to application information in order to determine job success.
Weighted application forms
3. _______ require applicants to engage in job behaviors necessary for doing the job successfully.
Performance simulation tests
4. Three types of comprehensive interviews are _____, ______, and _____.
traditional, panel, and situational
5. In a _____, HR manager makes an offer of employment, contingent upon successful completion of background check, physical/medical exam, drug test, etc.
conditional job offer
6. _________ means employers may discuss employees with prospective employers without fear of reprisal as long as the discussion is about job-related, documented facts.
Qualified privilege
7. There three types of validity are _______, ________, and _______.
Content, construct, criterion-related
8. On an employment test, the _____ separates successful from unsuccessful performers.
cut score
