(2pg essay on PROScout Marketing) (3pg essay on Read Case #9 "Cost Justified?")

Often employees must work in various teams on a multitude of projects or initiatives. In order to work successfully, employees must actively listen to other team members to solve what are often unstructured problems with integrity. In this Assignment you will test your active listening skills and your ability to analyze and synthesize information, and recommend a course of action. All of these skills are critical in today’s workplace and are prized by employers.

1. Read the background information.

The Company: PROScout Marketing

PROScout Marketing Mission Statement: We scout talent for tomorrow’s work. We are a focused team of professionals committed to finding the best qualified candidates for our clients. Job candidates are screened for the highest ethics, talent, skills, and abilities. We stand behind our efforts and candidates at the time of hire or we will not charge our clients a fee if the candidates are not acceptable.

2. Listen carefully to a phone message regarding an employee problem.

After you have listened to the message the first time, read the checklist items below, and then listen again to the message taking detailed notes in response to those items. Begin writing only after you are sure you can respond well to each item.

3. Then respond to the following Checklist items:

Explain the problem or problems.

As the boss, what questions might you ask this employee to clarify your understanding? As the employee what questions might you ask your team to clarify your understanding?

Analyze what might be the best leadership approach (from the options in your text) for the boss in this situation based on the mission statement and explain why.

Based on your knowledge of conflict resolution from the chapter Reading, how might you resolve or respond to the problem(s) as the employee?

What if the employee does not hear back from her boss in time, what communication process particular to this scenario would you advise her to use to communicate effectively regarding the problem(s) to all concerned and why? Explain each communication process step (specific to the scenario) to be used regarding resolution of this problem(s).

Stakeholder Management - The Shareholder

Go to: (Retrieved from) http://wpweb2.tepper.cmu.edu/ethics/AA/mgmt09-case.pdf

Read Case #9 "Cost Justified?"

Prepare a 3-page analysis in outline form. In your analysis, discuss the appropriate stakeholders in the case, distinguish the stakeholder interests and responsibilities in the case and deduce the ethical recommendations to the business based on interests and responsibilities of stakeholders using examples from the case.

Introduction

Who are the stakeholders in this case?

What are the interests of the stakeholders?

Legal Analysis

Do any of the laws from the eGuide apply to this case?

If they do apply, analyze the legality of the corporation’s actions in this case.

If the laws do not apply to the actions in this case, explain why they do not apply.

Ethical Analysis

If the decision maker applied the categorical imperative theory in this case, what would the result be, and why?

If the decision maker applied the utilitarian theory in this case, what would the result be, and why?

If the decision maker applied the rights theory in this case, what would the result be, and why?

If the decision maker applied the justice theory in this case, what would the result be, and why?

Conclusion and Recommendation

Based on the above, as well as what you have learned about ethical theories and foundations of moral development, what is your final recommendation to the corporation regarding this case? Your recommendation should be at least two paragraphs and include at least three reasons, with specific references to course material, stating how you arrived at that conclusion.