Need Done Tomorrow By 3PM 2 to 3 Page Essay
Rolando Dwyer
From my experience alone, there are many reason why people may not appreciate/respect or acknowledge the cultural point of view of others, such as, religion, cultural norms, individual belief, etc. When it comes on to religion, this is a very serious thing for individuals, cultures, families and countries. A perfect example of this would be in the country of Jamaica where I grew Up, Christianity would be considered the dominant religion of the country since 2 of every 3 individual falls in that group. Now, being a part of the Christian religion signifies that you hold some belief true, and one such belief is that a man should not lay with another and the same for women, hence the freedom that is given same sex relationships in other countries are not given to them in Jamaica because of religion and because of culture, hence, a same sex couple may feel comfortable in America, but would probably not feel the same way if they should travel to Jamaica. Another major point that greatly have an influence on how cultural point of views are perceived is cultural norm. This is basically believing, or doing something just because you grew up seeing your family doing it or it is a tradition of your country. In Jamaica, growing up the word "buddy" is another word for penis, however, in America, Americans use the word buddy to refer to someone as a friend. I for one hate to be called buddy even though I know what Americans mean when they use the term, because all I can think of is being called a penis.
In order for a corporation to survive in another country different form the one it was established in, it simply has to follow one rule, which is " If you go to Rome, do what the Romans do ". In order for a business to strive overseas, the business need to find out if the service or good that will be provided is needed, is acceptable by the culture in which they are going in, and can be afforded by that nation in a manner where the business will be able to strive. For example, it might not be a great idea to invest in solar panels in Jamaica when a bit over half of the country might not be able to afford it. Additionally, if a business would like to strive and it will not be hiring most of its staff from that country who already knows how to relate to their fellow country man, then workers should make it their main aim to understand slangs, and the meaning of phrases used around them. It might not be a good idea to refer to your customer as buddy in Jamaica as it might not end well for both you and the company. It is impossible for a company to strive in a new country/area if said company does not take the time to understand and accept that culture and its norms.
Reference
Buddy | Patois Definition on Jamaican Patwah. (n.d.). Retrieved August 22, 2015, from http://jamaicanpatwah.com/term/Buddy/932#.VdfsHbJVhBc
Typical Examples of cultural differences. (n.d.). Retrieved August 22, 2015, from http://www.cicb.net/en/home/examples
Jamaica - Language, Culture, Customs and Etiquette. (n.d.). Retrieved August 22, 2015, from http://www.kwintessential.co.uk/resources/global-etiquette/jamaica.html
People. (n.d.). Retrieved August 22, 2015, from http://www.culturaldiplomacy.org/index.php?en_jamaica-culture UNIT 5 Group Project/ Individual Component
Starbucks opened the first location in 1971 in Seattle Washington. Jerry Baldwin and Howard Schultz decided to bring the café idea to the United States after a trip to Italy. The company went public in 1992 and experienced rapid growth, as of 2009, Starbucks now has 16,706 stores.
While having coffee stores across North America, Starbucks Corp. is also expanding overseas. Like other global retail businesses, they found that international fame came with a very high price.
Starbucks faced many obstacles while trying to expand in the global market. They have been boycotted in Lebanon by anti-war protesters and were criticized in New Zealand by advocates that wanted them to pay a higher price to the coffee farmers. They attempted to establish a location in Israel and had to pull out because of possible terrorist attack.
Starbucks sees the opportunity for growth in the global market and some look at it as colonialism. In some cases when attempted international expansion and some would look at it as hijacking foreign cultures.
"It"s very American ... and is seen as this very aggressive attempt to grow that business," said Greg Carpenter, a professor of marketing strategy at Northwestern University"s Kellogg Graduate School of Management.
SOME CHALLENGES FACING THE COMPANY:
In 1999 during the World Trade Organization talks, they had to face the with anti-globalization movement. The company lost Sale profit from ($10.4 billion) in 2008 to ($9.8 billion) in 2009. They also had a drop in profits from $673 billion in 2007 to $582 billion and $494 billion in 2008 and 2009 (Jung, April 2015).
Starbucks faces a big risk in the global market, because of this they made less money on the overseas stores because they had to operate with a partner locally, so it reduce their share of the profit.
Problems with International Expansion
The American coffee market was quite new when Starbucks started it‘s business. They capitalized on the new trend/market and were very successful. After great success in the United States, Starbucks began to expand internationally. Some expansions were a tremendous success, while others were not so readily thriving. In some cases Starbucks saw an opportunity and moved to expand just as it had done domestically. So it was in China. The Chinese coffee market is newly developing. Starbucks expanded into china in order to meet the new demand. (www.starbucks.com) Despite amazing growth of some of their locations in China, Starbucks failed to understand local culture. This is most evident in Beijing, China, where a Starbucks’ location in the former Imperial Palace in the centuries-old Forbidden City closed in July 2007. The coffee shop had been a source of ongoing controversy since its opening in 2000; protesters felt that the presence of the American chain in this location was an affront to Chinese culture (Pajamadeed). Lack of consideration for traditional values and beliefs caused Starbucks to gain a bad reputation in parts of China. This is not the only case Starbucks failed to evaluate local culture.
Reference
Jung, H.(2015).Coffee in a time of conflict: Starbucks" growth risks backlash. Retrieved from https://www.organicconsumers.org/old_articles/starbucks/041603_starbucks_fair_trade_coffee.php
(Clemons, Gonzalez, Green, Larson, & Ruscio, 2012).Global Expansion & International Marketing. Retrieved from http://www.scribd.com/doc/123247528/Starbucks-Corporation-Global-Expansion-International-Marketing#scribd
Group Component
Process of Global Expansion
Michael A. Chambers
AIU Online
Why people may not appreciate the cultural point of view of others?
People chose not to appreciate the cultural point of others because they are closed minded and they do not take the time to learn about the culture of others before making a decision not to associate with them. In most cases, people from different culture consider themselves more superior than other nations and people of other culture, so they tend to teach their children that they are not to associate with them, so it extend over many generation and at time they do not know what the reason is they don’t like each other.
How appreciating cultural diversity affects peoples" ability to communicate effectively in the context of a multinational corporation or an international nonprofit agency.
As businesses are considering expanding globally, cultural differences can become complicated when they are doing business interactions. Many times the values and beliefs from one culture can be accepted as normal, but others can see it as strange or different and can cause friction between them. Because one can act one way that seems right to them, but another from different culture might find it uncomfortable and be offended. Appreciating another cultural diversity can help to manage functions when conducting global business (Rahe, n.d.) .
Many companies that did business in their home country and with people of their culture, it was common for them to have their own style of communication when they are dealing with customers or other business partners. When doing business in a multicultural environment and expanding globally, they will have to different culture of their counterparts before they try to communicate with them. Some of the most important thing in dealing with international businesses is verbal and body language, because ones mannerism or the posture of the person can cause problem between each business partners. In some countries, like the United States for example, there are so many different cultures, within these large cultures there are smaller ones called subcultures and so it is in other countries all over the world.
Reference
Board, E. (2014). Introduction to Sociology, 2nd Edition. [VitalSource Bookshelf version]. Retrieved from http://legacy.vitalsource.com/books/9781934920909/page/47
Board, E. (2014). Introduction to Sociology, 2nd Edition. [VitalSource Bookshelf version]. Retrieved from http://legacy.vitalsource.com/books/9781934920909/page/53
Ingram, D. (n.d.). The Impact of Cultural Diversity on Business Communication. Retrieved from http://smallbusiness.chron.com/impact- cultural-diversity-business-communication-3047.html
Nisbett, R and Masuda, T. (2003). Culture and point of view. Retrieved from http://www.pnas.org/content/100/19/11163.full
Rahe, K. (n.d.). Appreciating Cultural Diversity. Retrieved from http://www.wright.edu/~scott.williams/LeaderLetter/culture.htm
Group Component
Process of Global Expansion
Trina Deemer
What are some reasons people may not appreciate the cultural point of view of others?
Some people have a fear of the unknown which is mainly based on preconceived notions from outside sources such as family and news. Has anyone noticed about the different race some of the doctors around in your community? We all have this in the back of our mind "is this person going to hurt me in some way giving that they are from a foreign land?" "Are they planning something?" It"s that nagging feeling when we encounter someone different from us. We stereotype them into what is known about them from another group. I have done this myself which is sad and disrepectful to them. They also have the same thoughts and feelings toward us. With doctors, they took an oath to "do no harm" to others even if they are different.
How appreciating cultural diversity affects peoples" ability to communicate effectively in the context of a multinational corporation or an international nonprofit agency?
An appreciation of cultural diversity helps managers function in the increasingly global business environment. The most effective way to work with and through others really depends on the cultural norms of the parties involved to a great extent. People from different national cultures have different expectations for how a person should act (Dr. Scott Williams, Department of Management, Raj Soin College, Wright State University). In order to expand businesses globally, the corportation must be respectful to the country"s traditions. The corportation must as they say "do their homework" on the country"s ethics and policies on how to conduct themselves without disrespecting the host country.
Reference
Williams, Scott Dr. Appreciating Cultural Diversity. Department of Management. Raj Soin College. Wright State University. Retrieved from http://www.wright.edu/~scott.williams/LeaderLetter/Culture.htm
Stereotypes: An Intercultural No-No. [Kwintesstial] Retrieved from http://www.kwintesstial.co.uk/cultural-services/articles/stereotypes-intercultural.html
Barger, Ken. Anthropolgy. Indiana University Indianapolis. Ethncentrism. Retrieved from http://www.iupui.edu/anthkb/ethnocen.htm
LeBaron, Michelle. Culture and Conflict. Beyond Intractability. Eds. Guy Burgess and Heidi Burgess. Conflict Information Consortium, University of Colorado. Retrieved from http://www.beyondintractability.org/essay/culture-conflict
Ingram, David. The Impact of Cultural Diversity on Business Communication. [Chron] Small Business. Retrieved from http://smallbusiness.chron.com/impact-cultural-diversity-business-communication-3047.htm