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You are the Clinic Manager at ABC Clinic, a rural family practice clinic which is part of larger health network. The clinic is located in a community with a population of about 9,000 people. The facility uses outside services for some advanced diagnostic testing; routine tests are conducted on site.

Members of your staff include the following:

· Clinic Manager (1)

· Supervisors (3)

· Receptionists (2)

· Health Information Technician (1- RHIT)

· Medical Coders (2- RHITs)

· Laboratory Technicians (2)

· Radiology Technicians (2)

· Nurses (3- RNs and 3- LPNs)

The Clinic Manager reports to the Director of Clinics. The two Supervisors report to the Clinic Manager. The two receptionists, the Health Information Technician, and the two Medical Coders report to the first Supervisor. The Laboratory Technicians and Radiology Technicians report to the second Supervisor. The six Nurses report to the third Supervisor.

You also have four physicians on staff. Though there is no direct reporting relationship between you and the physicians, you do have a staff relationship with them.