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CHAPTER 4 ) OrganizationalCommunicarion l3l versions of ten organizarionar dilemmas I encounrered during my consurting experi_ences' For each diremma, aftempt ro determine.what you *o-uiJ,r.,urlry do if facedbv this situation ,ra

i1r,ig r.ffiffi;":'i?ry.r,"iv"i, ,ilijd"ind shourd do aredifferent, state whv. riirfr, ;dr';;;ly;irJrr1 ,.r,ri*rri"ii l"r.*0, ro determinewhat criteria yo,, ,sed in applying ethicai siandards.

Ethical Dilemnras in organizational Gommunication

r,' i;J",I.ii;Jii:,';'J,1flfftr',fm'.'*l director ror a rarge beverage distribu- rnanagement positions- y.,,r.^*^^-_.,^ __- -"ening all applicants for promotions to

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' Eanasement posi tions. yo ur compa. y t * r rL fj"?ffIij ,i:l

;ilT#:trJi T:#'Dr ro screen applicants,and serect thei"o irrr"" r".d;l;; t;;;rui*, with manage_ ff 11 ",i.I.iii :fil ilj :,,T ::::ti"{ i ;t; :i*i# i ;:".T, want a womanon his personal staff. your

"rr;;;;;;;rirrl; ilffii:ffir:"r:#ffirT[X?yacancv is on the oresidenr's personar #i;;i;;;* #'Jil;i.""* are femare.You can send the thr"" "ppri."rt, i. ,i.'pr.rrdent ani *"i, iJr.. whar happens.You can rethink uour *l#i* ;r;,;;;5"r, ,o have a mare appricant in the ron

*';*::n:::,1'**l*1t;:Tl'.rti j',,*,.tadditionarquaririedappricants.can confront the presid.r, ,u",i, iir;l;:': auurrronal qualtred applicants.

:r options. whrt *JJd .r;;lvrh#:#ij'il;T|!, posture. You also have l;ffi:Lffi *:;f"1"*::::l'.*11'ii4ffi ii***,nhascome,oyouaserpersonnelliaisonwitha.or,..rirb;;;;rril#rh:-r:;::ffi

;,::"rir.f ff; ffi :H#.:r;;1;i:::5f : j.f :litffi h+rr;ird;;;ffi;t,,,urned,hemn.shesuggesisthatyo,.h;;rJ;;;di#ffi ;il,i:fJT:[::]nJ',Xy.i],.#Er m any way' She asks you nor ro teil Jre orh", p.rrorr"r ririronrlJ."ur. rhe grape- I:j:::ii,Hff:;T:Hx,"::**xfj11rff ff'T.'i,.oworkwi,h e,r,.J,,J,?;il;#.l:fi :;i:ffi }i:l&';:'j,:lff TJ.:[;1'I",:..f *lii L:T

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yeu can teu vo o,,ou,.. tovou more specific informarion before y.,i*,r'a-"';;;ffi'J;X #ffi;:T: l'f,T:;;::l'* or "uia""' ilJ tI*1,r,., op,-i'o*.'fi,l,,",-*l,ra you do? 3, You have overheard a conversadon between vorrr mah^^^- ^_

;;':ff :Til**t**l*::[::t'"r*:i.",1iT1?:1:: j.',i.lffi ::::;apparent that vour friend is :*. pr.r'i"g ;;;'il;ffi;; ;:T iil:fffr ll.illll?,hX f;l,J.T i:';H:n.;:i*t:* rt$,v.i, J3,;' *,"i; I; her hur,, andou happen to know she has, t"t.n i ffil*,#?il#,ffTjiij,,Thi*1

*;,H:i'ls^i:'i*::?:::,*:::lFJ'ion,na urce her to take the new orrer?utd vou remain sirent becau; ;i;;;"*"ffi ;ffi T# iffiJii::rd,t*: 1,r,1.,,:txffi ::.,:J"::.-*,,"::1,ii'i"#ir,"r;;;.fi ;ljirl".,r,"ardtheersation and are concern"ed because y.; fri.,i ;;,;r' rl._ i:Hf :::T,ri;? shourd vou urge vour.friend ro.oirr*r'i., uori-yo;;;;;.r options.: would you do? !7hat should yo, a"i--"' '

' 4' You are rhe lead copywrit , i, ,n advertising agency handling a major chemi- Irt#f::r:n""*,:f *i..qr.#rr.rrrcr.zedbythechemicilmanufacturer,sing director. He wanrs a sffonser seri even,d;J;'ff1"ffii#Tx|tr*'fi: