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Introduction

1

but the focus in this chapter is pay.

they all help maintain employee commitment

There are many work motivators, including

promotions

desirable work assignments

peer recognition

work freedom

Rewards Review

2

bonuses

piecework

commission

incentive

plans

merit pay

plans

cost of living

increase

labor market

adjustment

profit sharing

time-in-rank

increase

protection

Program

pay for time

not worked

services/

perks

assigned

parking space

preferred

assignments

business

cards

own

secretary

impressive

title

participation in

decision making

greater job

freedom

more

responsibility

opportunities

for growth

diversity

of activities

Financial

Non-financial

Extrinsic

Implied

membership-based

Performance

based

Explicit

membership-based

Intrinsic

Types of Reward Plans

3

intrinsic rewards (personal satisfactions) come from the job itself, such as:

pride in one’s work

feelings of accomplishment

being part of a work team

extrinsic rewards come from a source outside the job, mainly by management:

money

promotions

benefits

Intrinsic versus Extrinsic Rewards

Types of Reward Plans

4

financial rewards:

Financial versus Nonfinancial Rewards

nonfinancial rewards:

wages

bonuses

profit sharing

pension plans

paid leaves

purchase discounts

make life on the job more attractive; employees vary greatly on what types they like

Types of Reward Plans

5

performance-based rewards are tied to specific job performance criteria

commissions

piecework pay plans

incentive systems

group bonuses

merit pay

membership-based rewards such as cost-of-living increases, benefits, and salary increases are offered to all employees

Performance-based versus Membership-Based

Compensation Administration

6

An effective, fair compensation program:

Companies derive their compensation programs from job evaluation, which defines the appropriate worth of each job.

Both employees and employers

can research compensation

facts and issues at

www.salary.com

http://salary.nytimes.com/

http://www.salaryexpert.com/

attracts

motivates

Retains competent employees

Compensation Administration

7

The Fair Labor Standards Act requires:

minimum wage

overtime pay

record-keeping

child labor restrictions

exempt employees

include professional and

managerial employees

not covered under

FLSA overtime provisions

nonexempt employees

eligible for premium pay

(time and one-half)

when they work more than

40 hours in a week

Compensation Administration

8

Civil Rights Act:

broader than Equal Pay Act

prohibits discrimination on the basis of gender

used to support comparable worth concept

salaries established based on skill, responsibility, effort, and working conditions

Equal Pay Act of 1963 requires that men and women hired for the same job be paid the same.

Job Evaluation and the Pay Structure

9

Job analysis information determines the relative value, or rank, of each job in the organization.

Research wage information at

the Bureau of Labor Statistics

http://www.bls.gov/bls/blswage.htm

Job evaluation helps set pay structure.

Other pay structure factors:

labor market conditions

collective bargaining

individual skill differences

Job Evaluation and the Pay Structure

10

Job Evaluation Methods

A committee places jobs in a simple rank order from highest (worth highest pay) to lowest.

Jobs placed in grades to compare their descriptions to the benchmarked jobs. Look for a common denominator (skills, knowledge, responsibility).

Jobs are rated and allocated points on several criteria.

Jobs with similar point totals are placed in similar pay grades. Offers the greatest stability.

ordering

method

classification

method

point

method

Job Evaluation and the Pay Structure

11

Establishing the Pay Structure

compensation

surveys

Used to gather factual data on pay rates for other organizations. Information is often collected on associated employee benefits as well.

Designates pay ranges for jobs of similar value. Results in a logical hierarchy of wages, in overlapping ranges.

wage

curves

wage

structure

Drawn by plotting job evaluation data (such as job points or grades) against pay rates (actual or from survey data).

Indicates whether pay structure is logical.

Job Evaluation and the Pay Structure

12

External factors also influence pay structure.

geographic differences (local supply and demand)

labor supply (low supply = higher wages and vice versa)

competition (HR can match, lead, or lag)

cost of living as determined by the CPI

collective bargaining (unions)

employees must know how the pay structure is derived

Special Cases of Compensation

13

Incentive Compensation Plans

incentives can be added to the basic pay structure to provide rewards for performance

individual

group

organization-wide

Special Cases of Compensation

14

merit pay plans (annual increase, based on performance)

piecework plans (pay based on number of units produced typically in a specified time period)

time-savings bonuses and commissions

Individual Incentives

these work best where clear objectives are set and tasks are independent

Special Cases of Compensation

15

Group Incentives

Incentives can be offered to groups, rather than individuals, when employees' tasks are interdependent and require cooperation.

Advantages

Disadvantages

Can be costly to install and administer.

De-emphasizes individual performance, which can result in excessive peer pressure.

Requires open communication with employees on costs, profitability, etc. If the performance targets are not carefully selected, adverse results may occur.

Focuses the group on specific performance targets.

Since rewards are controllable by individuals, the programs can be very motivational.

The program can be integrated with other corporate initiatives and leads to improved communication and employee relations

Special Cases of Compensation

16

Organization-wide Incentives

Direct employee efforts toward organizational goals (such as cost reduction)

Scanlon Plan - supervisor and employee committees suggest labor-saving improvements.

IMPROSHARE - formula is used to determine bonuses based on labor cost savings.

See http://www.qualitydigest.com/jul/gainshre.html

See http ://www.scanlon.org /

Special Cases of Compensation

17

Competency-based compensation

Rewarded for skills, knowledge and behaviors

leadership

problem solving

decision making

strategic planning

Broad-banding: pre-set pay levels that determine what people are paid based on their type and level of competency.

Paying for Performance

Special Cases of Compensation

18

incentives for empowered work teams to exceed established goals and share equally in rewards

depends on:

clarity of team purpose and goals

ability of the team to obtain needed resources

effective team communication skills and trust

Team-Based Compensation

Executive Compensation Programs

19

executive pay can run 400 times higher than that of the average worker

2008 saw a decline in exec compensation, mostly due to economic and political forces.

See: http://online.wsj.com/article/SB123375514020647787.html

competition for executive talent raises the price of hiring an executive

high salaries can be a motivator for executives and lower-level managers

Salaries of Top Managers

Executive Compensation Programs

20

Supplemental Financial Compensation

deferred bonuses – paid to executives over extended time periods, to encourage them to stay with the company

stock options – allow executives to purchase stock in the future at a fixed price

hiring bonuses – compensate for the deferred compensation lost when leaving a former company

Executive Compensation Program

21

mortgage assistance

Supplemental Nonfinancial Compensation Perquisites

perks may

include

paid life insurance

club memberships

expense accounts

free financial, legal and tax counseling

company cars

supplemental disability insurance

interest-free loans

supplemental retirement accounts

postretirement consulting contracts

Executive Compensation Programs

22

Supplemental Nonfinancial Compensation Perks

Golden parachutes protect executives when a merger or hostile takeover occurs by providing severance pay or a guaranteed position.

For the history of the golden parachute, see:

http://www.businessweek.com/magazine/content/05_50/b3963111.htm

Read about the top 10 golden parachute recipients:

http://www.time.com/time/specials/packages/completelist/0,29569,1848501,00.html

International Compensation

23

base pay: the pay of employees in comparable jobs at home

differentials: compensation given to offset higher costs of living abroad

incentives: inducements given to encourage employees to accept overseas assignments

assistance programs: payment for expenses involved in moving a family abroad and in providing some services overseas

HR needs to understand the statutory requirements of each country

International compensation packages generally utilize the “balance-sheet approach,” using these four factors:

Fill-in-the-blanks

24

1. _________ rewards come from the job itself; _________ rewards come from outside the job.

Intrinsic; extrinsic

2. Wages, bonuses, and pension plans are examples of _________ rewards.

financial

3. The _________ is the source of companies’ compensation programs.

job evaluation

4. Scanlon and IMPROSHARE are examples of ________ incentives.

organization-wide

5. Using pre-set pay levels that determine what people are paid based on their type and level of competency is called _______.

Broad-banding

6. _______ protect executives when a merger or hostile takeover occurs by providing severance pay or a guaranteed position.

Golden parachutes