ba_361d_ch1.docx
Turki Alzubi
BA 361D
6/28/15
Chapter 1 HW
Prof. Judy A. Beebe.
1- What role, if any does McGregor's Theory Y plan at Whole Foods? Explain.
· In 1960, Douglas McGregor wrote The Human Side of Enterprise, which framed two sets of molds about human nature. The first one is Theory X is unenthusiastic and negative. It assumptions people don’t like working and must be forced to do their work, avoid responsibility and have little motivation. As Kopelman (2012) stated “the manager who holds Theory X beliefs may unwittingly engineer a low level of employee motivation and ironically lament to a colleague that you can't get good workers nowadays”. Theory Y is the counterpart. In this Theory, mangers assume employees can be self-motivated, committed, responsible and creative workers. Whole Foods hires people that are well trained who flourish in their workplace because they are happy with their jobs. John Mackey, the Cofounder and Co-CFO believe that “happy team members result in happy customers.
2- How does Whole Foods build human and social capital?
· Whole Foods builds human and social capital in many different ways. According to Whole Foods they hire individuals and train there team members to be highly knowledgeable in a specific product or service area Team members report to a team leader, who then works with store management, referred to as store team leaders. These team members operate much differently than most "employees" in retail grocery outlets. These team members work together with their team leader to make a number of decisions with regard to their specific areas, and they contribute to store level decisions as well. In the social aspect Whole Foods Market emphasizes the importance of sustainable agriculture. Whole Foods tries to support organic farmers, growers, and the environment by a commitment to using sustainable agriculture and expanding the market for organic products. They launched program to loan approximately $10 million annually to help independent local producers around the country to expand. It holds seminars and teaches producers how to move their products onto grocery shelves and how to command and receive premium prices for their products. In addition the company promotes active involvement in local communities by giving a minimum of 5 percent of its profits each year to a variety of community and nonprofit organizations.
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