FOR PHYLLIS YOUNG

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wbs.pdf

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F'nish Prcde<u~r- ~ -~~ --~_ __" - -~~a • 1 Project Menegement ___ ____ 29 days lNed 718116 !Mon 8N7N6' ~` • 1.1 AOalysls .. 6.26 days Wed~7/8ltb IThu 7116116 - • 1.i,1 Document requirements ~ 1 day Wed 7/B/i5 Wed 7l8l18 ~.< ~ ~ 1.7.1.1 Hold meetings with executive Sponsors a.6 days Wed 718!16 Wed 718M6

1.1.1.1.1 Identify sVategic orgamzahonal goals to rr 4 hrs Wed 7Jeti5 Wed ~ten5 b • 1.1.1.2 Hoid meetings w(th kay Stakeholders and o.6 days Wed 718116 ,Wed 71BH6 4 iresources

- ! ~ ; 1.1.1.2.1 Identify business unit driven goels 2 hrs Wed 7/8/15 'Wed 718/15 1.1.1.221dentify ereaswhere efficiencies ere need 2 hrs Wed 718/15 'Wed 7/8115 7Q I • 1.7.2 Select protect team 8 days Thu 7/9/i6 'Wed 7/16/1b 3u u ~ 1.1.2.11denBfy intemai resources 8 days 'fhu 7/9N5 Rton 7!13115i; 1.1221den6(y areas where efficiencies ere needed 2 days Tue 7114/15 'Wed 7115/15 10u e i ~ • 1.1.E Meetw/Executive Sponsors 0.26 days Thu 7/16116 Thu 7/i 6/16 '.9~' ~, ~~ 1.1.3.1 Determinetargetgo-livedate__ 2hrs Thu7H6/15 Thu7l10115~' ~ • 1.2 Conduct WBS Meeting w/key Stakeholders 2.76 days Thu 7116116 ;Mon 7/2oH6 2i~ i ~ ~ 12.1 DevelapPouild WBS 4 hrs Thu 7116/15 Thu 7/16/15~ ~~ .1.22 Review WBS wifh executive Sponsors_ 0.25 days Thu 7N6H6 Thu 7116N5 '16n ~ ~s _.~ 1.2.2.1 Conduct Meeting with Executive Sponsor 0,26 days Thu 7H6116 iThu 7/16116~' ! ~ 122.1.1 Identify potential risks 2 hrs 'Thu 7!16/15 'Thu 7l16~15i~ ~ ~ ~ 12.3 Assign &Finalize Resources

__ 2 days Fri 7/17/15 Mon 7120115 16= ' ~ _ _~ 1.3 Create budget 1 day Tue 7!21116 Tue 7!21!16 14~ ' ~ 1.3.1 Hold meeting with financial Sponsor to review 1 day Tue 7!21115 'Tue 7/21/15

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31 ~' 1.4.12 ProjectManagerwill Host Team meeting 1 hr Idon e/t7/i5 t.9on 8117115 24 discussing overall team progress of day to day

32 r • 1.4.2 Biweekty meetlngs '.0.38 days Mon 8/17Hb Mon BN7H6 '23

~3 t3 ~ •1.4.2.1 Department ManagerMeetlngs.Each o.3eaays moos/v/is ~nnana/i~(ss ~ department Managerwill give datalied presentations of updates on project

34 ~ '1.4.21.10epartment Manager Meetlngs. Each 'l hr .Mon 6/17/15 IMon B/17JS5

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3> .. 1.4.2.1.2 Department Manager Meetings. Each ~'.ihr IMon B/17/15 .'Mon B/17/15 ~34 department Managenvlll give detailed presentations of

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36 ~~ 1,4.2.1.3 Department Manager Meetings. Each '1 hr Mon B/ll/15 jMon B(llf15 ;35 ~ department Managerwill give detailed presentations of '.

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~' ~ • 1.4.3 Biweekly meetings - Executive '0.38 days Mon 8H7H6 ,Mon 8117!16 I37 j R s/17

%a LJ ” , ~ 1,4.3.1 Protect Manegerwlli host and update o.aa days !Mon e/i~/is !Mon s/v/is ~ Executive ManegerlSponsoro on the overall status of the project

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'1~ ~ 1.4.3.1.3 ProJeR Managenvlll host and update Executive 1 hr Mon B(17/SS ~iMo~SJ17/SS ;40 Meoeger/Sponsors on the overall status of the protect 3

-~'- ~ ~ 2 Selection of HardwarelSoftware 29.48 days Tue 8118H6 iMon 9@BH6 1

4= ~ • 2.1 Meetwlth Apple, Dell and Gateway—price 27.5 days 'Tue aNeN6 ;Thu 9124116 ~ comparisons

u '~ • 2.1.1 HafdWa~e '16 days Tue 8/18H5 Tue 9/8H4 - ~

~~ ~5 ~~, ~ 2 1.1.1 Apple 6 days Tue 8118116 Mon 8t24H6 as ~, 2.1.1.1.1 Retrieving pricingforlpeds 5days Tue8/1B/15 Mon8/24N6

a~ ~ 2.1.1.2 D811 'S days Tue B126H6 ;Mon 8/31H8 46

4$ ~ 2.1.1.2.1 ReUieving pricing fob computers, 5 days Tue 8125/16 hlon 8131N5 [ -- 7 ~ monitors, servers and hosting

~r7̀4 '~ ~ 2.1.1.3 GBteWay 6 days Tue 9NH5 )Mon 8/7/16 j47

%o '~ 2.1.1.3.1 Retrieving pricing for computers, 5 days Tue 911!15 Mon 9!7!15 ■ monitors, servers end hosting

51 ~ 2.1.1.4 Netgear ModemlRouters t day Tue 9/8/15 Tue 9!8!15 49 52 ~ .2.1.2 Software. 10 days Wed 919H6 Tue 9122H6 44 s3 ~ 2,1.2.1 Retrieve Pricing fof Microsoft office fof compU',5days Wed 9t9ti5 ,Tue 9/15!16

~ I~ 2.1.22ReMeVepridngfOfApplelOSend 5days 'Wed9/16115 '77ue9t22/15 '53 applications for handheld devices '~

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2.1.3.1 Conduct Welk-through offacilities/buildings 1 day Wed 9123/15 'Wed 9/23116 where the hardware wiii be located 2.1.32 Conduct meeting to determine if facilities or 1 hr .Thu 9/24115 TThu 8Y24115 '56 building will require build out to support hardware 2.1.3.3 Conduct meeting to review proposaiwith proje',2 hrs Thu at24/t5 :Thu sl24rt 5 ;57

2.1.3.4 Conduct meetlng to review delivery date optio, l hr Thu 9!24115 (Thu 9t24t15 58 I '~ ~ 2.2 Meeting with ExecutivelFinenclal Sponsors

,. A.38 days Thu 8!24!15 :Thu 8(24N5 43

'. 2.2.1 Conduct meeting to reVlew proposal ~.2 hrs ~ Thu 9124/15 Thu 9124115

~ ' 222 Conduct meeting to reNew delivery date options t hr Thu 9~24f15 (Thu 9124115 161

~ • 2.3 Contract for serviceslequlpment 1.29 days Thu 9/24!16 Mon 9128N5 ',60

2.3.1 Review for accuracy t day Thu 9124/15 :Fri 9!25/1 5

~ 2.3.2 Send to Legal for review 0.3 hrs Fri 9125115 iFri 9125115 64

2.3.3 Getvendors signature on ConUact 1 hr Fri 9!25/!5 69on 9128116 '85 2.3.4 GeUnternal slgnatufes on Conlfact 1 hr -felon 9l28l15 Mon 9128it5 X86

~ • 2.4 Working wlAceounHng 0.31 days Mon 9128!18 (Mon 9f28/16 63

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2.4.1 Get Purchase order paperwork completed 2 hrs _

f ton 9l26Ii6 bton 9!281!5

2.4.2 Get A!P signed vendor lirvoice for payment '0.5 hrs Mon 9128115 Lion 9!28115 '69

~ ' ~ 3 ConfigurationlDavelopment 10 days Mon 9!28116 Mon 10112115'42 ~', ~ 3.1 Review requirements provided by key Stakeholde,1 day Mon 9!28116 Tue 8/29N6

~ 3.1.1 Ensure requ(rements are compete t day !don 9128115 Tue si29/15

• 3.2 Create Production environment 1 day Tue 9/29H6 Wed 9l30H6 ;72 ~

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'6 ~ 322 Configure software on test ernironment A.5 days Tue 9129/16 'Wed 9/30115 75

~ ~ ~ 3.3 Create Teat environment i day Wed 9!30/75 Thu 10/1!15 74

~~ ~ 3.3.1 Configure hardware on test errvironment '0.5 days Wed 9130/16 ~ Wed 9130115

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33 Stakeholders

~ 3.4.3 Reach out to vendor if necessary 1 day Wed 10!7115 Thu 1018115 :82 ~ ~ • 3.4.41nstallation Phase 2 days Thu 1018116 Mon 10/12115'83 s; ~ ~ 3.4.4.1 Hardware Installation '1 day Thu 1018N8 ;Fd 1018116 e5 ~ 3.4.4.1.1 installing hardware such as runNng wires, t day ??hu 1018/15 ,Fri 1019!15

cables, tables; shelves, computers, monitors, keyboards and charging statlons in designated

e~ ~ • 3.4.4.2 Software Installation I1 day Fri 7019H6 'Mon 10H2116 86 ps ~ 3.4.42.1 Installing Microsoft Office, Microsoft 1 day 'Fri 1019115 !tAon 10/12/15

Project and Apple Applicatlons to hardware that is essentielfortheelinic.

F4 ~ ~ 4 System Testing pTONLY) 6.63 days Mon 10/1211[Wed 10121176'71 °fl ~ ~ 4.1 Teating the project In entirety '.2.6 days :Mon 10H2N6'Wed 10114H8

°~ ~ 4.1.1 Running programs 4 hrs trlon 10/12115 Mon 10/12/15

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a2 4.1.2 Using hardware 6 hrs

.. __ tdon tOlt2l15 iTue 10113/16 ;91

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°3 '~ 4.1.3 Testing dead zones for Wi-Fi 2 hrs Tue 10/13115 Tue tOH3/15 92

°~ '~ '. 4.1.41roning oUtbugs 1 day Tue 10!73!15 ';Wed 10/14/15 x:93

~i ~ 4.2 Remedlete eny lseues with vendor 2 days Wed 10114/151Fri 10/16/15 I90 II ~b ~ 4.3 Provide successful test results to project Manage't hr

_ Fri t0li6tt5 t>1on 10119!15 95

y~ ~ 4.4 Create test scripts 2 days tdon 10/19!15 Wed 10!21115 96

y~ ~ • 5 System Testing (Project TeamlKey Stakeholders) 16 days Wed 10121H! Wed 11N111b,89

~~ ~ 5.7 Perform testingwftestscripts bdays Wed 10/2111b ;Wed10i28115

~r ~~ ~ ~ 5.21de1tGfyatldd000me0tls5ueStoff 5days Wed10t28/15 Wed 11/4/15 !99

$ »~ ~ 5.3 Re-test processes where there were issues i day Wed t 1/4!15 Thu i 115115 .100

6 ~0z ~ 5.4 Document process testing A days Thu N15/15 ;Wed i t!t tl15 101

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~fl; ~ r• 6.2 PeKotm small testtransactions 1 day Frl 11113116 ':Mon 11l1fi116 104

~n7 '~ 6.3 Erase test data from PRODUCTION site ' 1 day Mon 11!16/15,Tue 11/17!15 ' 105

~C~ ~ 6.4 Communicate OK for go-live to PM '0.5 days Tae 11/17I15!Tue 11/17!15 1107 ~~~ ~ ~ 7 Training Documentation ',22 days Tue 11H7H6'Thu 12H7H6 103

i ~~ ~ • 7.i Prepare end usertrefning documents 20 days Tue 11I17116iTue 72116116

~~~ ~ 7.1.1 Quick reference guides 2days Tue11117115;Thu11i19/15

>tz __ ~ 7.12 Training documents with step by steps 5 days .Thu 11/19/15 Thu 11126/15 "11

~~3 ~ 7.1.3 Web-basedtrafning guides 3days Thu11l26/15'Tue12HH5 112

>» 7.1.4 Docs for navigation of new computer 2 dais Tue 12!1/15 ''Thu 1213115__ —, ~, -;, n

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rib ~ 7.1.5.1 Desk receptionist 2 days '.Thu 12/3H5 Mon 12Af15 ~ ~ % °1"+ 7.1.52 Veterinarian 2 days Mon 12f1/15 '~ Wed 12!9/15 116 >>a ~ 7.1.5.3 Accounting/billingstatF '2 days Wed 12/9/15iFnt2111/15 '117 >>~ ~ 7.1.5.4 Executives 2 days Fri 12/11115 ;Tue 12/15115 118 ~~o ~ • 7.2 MalntananceiPrep 2 days Tue 12116!16 Thu 12117N6 ̀110 ~z1 ~ 7.2.1 Siowlyiransi(ioningthefacilityforsystemtransfer. '1 day Tue 12/16/15 ;Wed 12116!15

,~ tz ~ 7.2.2 Prepping the site to hold the hardware necessary ,t day forrenovatlons.

Wed iv16/15 iThu tv17/15 121

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. 8 Training 10.94 days,Thu 12117l15.Fri 111118 1109 y ~Z~~ ~~ ~ 8.1 Prepare a treining schedule ,1.19 days Thu 12/17/16 jFri 12H8118

"> ~'> 6.1.1 Prepare Uaining schedule It day Thu 12It7/15 'Pri 72!18115 ize '~° .g,~,7Commun(cationtrainingschedule -0.19days Fri12/18f15 Fri12118H5 125 ~~7 ~ 8.12.1 Prepare email to send to end users 1.5 hrs Fri 12/19(15 IFri 12/18/15 123 ~ •6.2Setuptralnfngfecilltyitfyorworkepace !day Fri12lieli5 ;1,7oni?J21/15 124 ia4 ~ 82.1 Perform Waikthrough of Uaining area 3 hrs Fri tvteil5 .1,1on tu21/15

~>o ~ 8.22 Setup iaptoptdesktopsfnb training 5 hrs h9on i?J21/15 (don 12!21!15 :129 ~ 3~ ~a • 8.3 Gathering Repa from each Supplier 1 day Mon 12t21N5 iTue 12!22118 ;128

~~Z ~» 8.3.1 Hiring Reps from each supplier to fecilityerly train 't day hion 12/21/15 ',Tue 12/22/15 the veterinary clinic employees on Their products I

rs; Ira • 8.4 HOfdWd~e T~a1~lOg 0.6 days Tue 12/22H6 .Wed 12123/16 137 ', 1~r r ---~-—f1~L~.

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August ~ 5' 7rz6 &+z &:.9 8ti6 e~t3

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8.4.1 pro osaler use of monitors, computers and ke bos2 hrs ----Tue tv221t5 'Wed 12t23~15 i

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~3~ !~ 8.4.2 Classes on safety, ergonomics, and cleaning of 2 hrs 'Wed 17123/15' Wed 12123115 ',134 'i hardware ' ' I

i3s '@, • 8.6 Software Training 7.28 days Wed 12/23116',Fri 1NH6 1133 ~i i37 '~ B.6.1 Navigation of all software thatwill be utllized 2hrs Wed 12123/15 iWed 12/23/15 ~3g ~ 8.6.2 Uaer Interface training 2 days Wed 12123H61Fd 1~J26Hb 1137 ~3g ~s 6.6.3 Teaching vets how to upload, download, slid 5 days Fd 12l25H5 'Fri 1!1!18 138

create documents and data 14~ ~ ' •9 RolloutlTransitlon 10 daya Fd 111H6 Frl 1116116 723 ~~~ ~ 9.1 Schedule rolloutltransition schedule 5 days Fri 111!16 Fri 1l8/16 ~~2 ~ 9.21dentl(y any rlaks or busy tlmes for stafiwlPM 3 days IFri 1!8!18 'Wed 1/13H6 1141 ~a3 ~ 9.3 Haves back-up plan •OLD SYSTEM '1 day Wed 1/13116 Thu 1!14116 142

~ ~a•~ ~ 9.4 Godive '1 day Thu 1H4116 Fri 1115/16 .143 ws ~ .~O PoatGo•Llve Support I82 days? PrI1H6116 iTue 6HON6 '.140 16 '~ 10.1 Dedicated IT ataHto work wfth any Issues 25 days Fri 1115116 Fri 2/19116 ? x'17 !~ 10.2 Dedicated support from hardwarefsoftware vane 1 day? Fd 2119!18 ;Idon 2!'L2l16 148 ~~+g !~ • 10.3 Poat Project Review 66 days Mon 2!2?J16 Tue 6HON6 ,'147 ~a9 ~ 10.3.1 Evaluation of project after it has been in place for, t0 days Mon 2/22J16 R1on 317116

customer satisfaction ~ 5~ ' ~ 10.321denGfy success and faiNres t day? Mon 3/7116 'Tue 3/8H6 ' 149 ~s ~ ~ 10.3.3 Review lmentory of supplies fo make sure 13o days Tue 318116 Tue 4/i9116 15o

nothing was wasted ilT2 __'<i '__.—'_'__1f1.3A1]LcJnmPffPedh_adr,_____—'—_"_15da1S___Tt~(+4H plifi '~Tur fillONR '1F7

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Afode~ Tas4~blame Duration Stag '. Flmsh Fredecesson 7R6 82

8.6 SoftWO~e Ttdl~ltlg '.7.26 days Wed 12123H6'FrI1NH6 133

8.6.1 Navigation of ell software thatwill be utilized 2 hrs Wed 12/2365 Wed 12t23t15 ~ 8.5.2 Ueer interface training 2 days Wed 12123116;Fr112126N6 137

8.6.3 Teaching vets how to upload, download, and 5 days Fri 12/25115 'Fri 1Iilt6 138 create documents and data

• 9 RolloutlTranslNon 10 days Fr11H/18 Fri 1N6/18 ':123 ~ 9.1 Schedule rolloutltranaltion schedule 5 days Fri 111116 Fri 1/8116 ~ 9.21dentify any risks or buoy times for steHwlPM 3 days Fri 118H6 IWed 1I13H6 141

9.3 Have backup plan •OLD SYSTEM 1 day :Wed 1/13!18 ,Thu 1114/16 142 ~ 9.4 Go-Ilve 1 day Thu 1!14!16 Fri 1115116 143

10 PoetGo-Live Support '82 days? FrI 1N5116 :Tue 6NOH6 ;140 ~ 10.1 Dedicated IT staHto work with any Issues 25 days Fri 1l1511~ .Fri 2!19/16 ~ 10.2 Dedicated support from hardwarelsoftware vendtday? Fri 7Ji9l18 !!don 2!22!16 :146 ~ ~ 10.3 Post Protect Review '66 days? Mon 2122116 'Tue 6!10/16 147 ~

__ 10.3.1 Evaluation of project after it has been in place for.: t0 days tdon 212?lts;61on 317116 customer satisfattfon

~ 10.321dentify success and failures 't day? H1on 3/7!16 Tue 318116 149 ~ 10.3.3 Review inventory of supplies to make sure !30 days Tue 3!8!16 Tue 4119!18 150

nothing was wasted 10.3.4 Customer teedback 16 days Tue 4119/16 'Tue 5110!16 151

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