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economics-chp-16.ppt

PowerPoint Slides prepared by: Andreea CHIRITESCU Eastern Illinois University

The Knowledge Economy

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

CHAPTER 16

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Everything Has Changed

  • Knowledge, learning economy

Knowledge and information are the crucial elements in the economy

Recent information and communication technologies

Digital technology

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Everything Has Changed

  • Changes in the business landscape

Supply chains of many businesses were destroyed or decomposed

Private property rights have been altered

Increasing rather than diminishing marginal returns may occur

Networks have become important

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Supply Chain Decomposition

  • Technological changes

Information content of a good can be distinguished from the physical product

Fundamentally different business

Information content of a newspaper

No longer has to be tied to the actual physical newspaper

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Supply Chain Decomposition

  • Technological changes

Information content of an automobile purchase

Does not have to be tied to an auto dealership

Information content of banking

Does not have to be tied to the physical presence of a bank

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Figure 16.1

New technology separates information from physical product.

Supply Chain for Newspaper

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Intellectual Property Rights

  • Separation of physical product and information

Changes the allocation of private property rights

More difficult to “own” information

Almost impossible to enforce the ownership

  • Public good

Anyone can use it

No one’s use will diminish it for someone else to use

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Intellectual Property Rights

  • Lack of private intellectual property rights

As soon as an innovation is made public

Others can duplicate the process and sell a comparable product

Without having to bear the costs of the research that allowed for the innovation

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Intellectual Property Rights

  • Information has value

Information can be separated from the physical product

More difficult to

Erect barriers to entry

Create monopolies

Maintain property rights

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Intellectual Property Rights

  • Information - costly to create

Virtually free to distribute

  • Once the information is provided

It is a public good

Difficult to maintain the private property rights

Problem for any business that has high start-up costs and very small marginal costs

MR=MC at about 0 and P < initial costs

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Figure 16.2

MR = MC near zero. The firm is unable to charge a high enough price to earn a profit because rivals drive price to MC.

Start-up costs are high and marginal costs very low

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Intellectual Property Rights

  • Patents, copyrights

Protect intellectual property

Confer a property right

A right to the exclusive ownership of the patented product or process

Copyright on the creative endeavor

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Intellectual Property Rights

  • Government-granted monopolies

If perfectly enforced:

Create the private property rights

Ensure the holders of those rights a return on their investment

Digital technology - the government monopoly is not enforceable

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Intellectual Property Rights

  • The Economics of Free

Give away those items for which private property rights cannot be enforced

Musical groups – give away their CDs

Earn more from concerts

Websites and search engines - give away their services

Earn money on advertising

Gaming industry

Ad-supported casual games online

Free-to-try massively multiplayer online games

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Intellectual Property Rights

  • The Economics of Free

Inventors: create a business model that pays up front

Various spinoffs and short-term advantages

Bundling of products

Tie-Ins that wed a product to a service

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Business Insight
Gillette

  • King C. Gillette - disposable razor blade

1903: sold 51 razors and 168 blades

Marketing for razors: discounts & freebies

To the Army at a steep discount

To banks - give them away with new deposits

Bundled with everything from Wrigley’s gum to packets of coffee, tea, spices, and marshmallows

Creating a demand for disposable razor blades

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Increasing Returns and Networks

  • Law of diminishing marginal returns

As a variable resource is increased in combination with fixed quantities of other resources

Marginal productivity will initially rise but eventually will decline

  • Output function, consulting firm: Q = f(K*L)

K* - capital is fixed for a period of time

Buildings and equipment

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Increasing Returns and Networks

  • New technology

Enables more consultants to work out of the office without any loss in productivity

  • Q = f[(1 + a)K*L]

Fixed capital is expanded by the new technology

If a doesn’t change - diminishing returns

If a changes each period - increasing returns

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Increasing Returns and Networks

  • Increasing returns

Each additional worker is adding increasing amounts of additional output

  • Combining additional resources

With a fixed amount of capital

Decline in the productivity of the resources

Diminishing returns

With an increasing amount of capital

Increase in productivity

Increasing returns

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Figure 16.3

In Figure 16.3(a), the average product curves are drawn. These indicate how adding more workers to a fixed quantity of capital leads to diminishing returns—the downward-sloping curves. But as the quantity of capital is increased, the product curve shifts out. This reflects increasing returns. In Figure 16.3(b), the average cost curves are shown. These also show diminishing returns in their U-shape, but as capital is increased, the curves shift out, showing that more output leads to lower average costs—increasing returns.

Increasing and Diminishing Returns

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Increasing Returns and Networks

  • Network effects (network externalities)

The benefits to an individual of joining a network

Go to every member of the network

Not just the member joining

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Increasing Returns and Networks

  • Value of a network to each individual member

Rises as the number of members rises

If proportional to the number of users who can interconnect

For n users: value is proportional to n(n – 1) = n2 – n

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Internal Organization and Knowledge

  • Knowledge workers

Nonproduction workers

People who deal with information and knowledge

  • Distributed knowledge

Knowledge that is not possessed by any single mind

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Business Insight
The Water Cooler

  • Conversations by the water cooler

Valuable time being used to share experiences

  • Intel – deliberate approach to knowledge worker productivity

Studying social networking

Improving work processes based on the results

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Business Insight
The Water Cooler

  • Intel’s Information Work Productivity Council study, 2003

A company’s best performers were proficient at building effective knowledge networks on the job

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Markets vs. Authority with Knowledge Workers

  • Challenge traditional authority relations:

Growth of knowledge workers

Have more bargaining power

Can create hold-up problems

Inefficient exercise of authority through direction

Increasingly distributed knowledge

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Markets vs. Authority with Knowledge Workers

  • Role of a manager in a knowledge firm

Elicitor of knowledge – primary role

Monitoring - less important

Or more costly

Dealing with free-riding

In team-work

Well-defined and enforced private property rights and economic freedom

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Markets vs. Authority with Knowledge Workers

  • Innovators

Mostly found in new, upstart firms

Small firms are more nimble and less bureaucratic than large ones

Conspiracy theories

Dominant firms keep innovations hidden away

Or buy up and hide the innovations of small upstart firms

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

Markets vs. Authority with Knowledge Workers

  • Established firms - less able to innovate

Lag with the introduction of innovations

Entrepreneurs

Start new firms

Rather than provide innovations to the large firms

Appropriate to delay entering a new venture

Until some upstart has shown there is a market

Sunk cost effect

Already committed to a particular technology

Fails to switch technologies because of prior expenditures

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© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.