Systems Analysis Test

FINAL EXAM: LSIS 5171 Systems Analysis (and Project Mgmt.), Summer 2015 – Swain

Must sign for credit or lose 5 points: I, _ _______________, pledge that I have neither given nor received help from another student on this exam.

This is an open book exam. It is not timed. Submit Word doc or PDF for Parts I, II, and extra credit in CONTENT. Do not forget the pledge. (Part III-Multiple Choice is seprate. Exam should be in by midnight, July 31. (Contact Dr. Swain if you need until Sunday, August 2 to submit any late work.)

Part I. Data Flow Diagram (DFD) Model. (20 points possible) Refer to class exercise, discussions, and Chapter 7 for examples and recommendations. See Figure 7-2 for symbols. The example below uses the DeMarco/Yourdon style. Study the DFD. Directions: Write an interpretation of the data flow illustrated (provide 2-3 paragraphs).

Sample Data Flow Diagram: Movie Theater Ticket

( Ticket (stub) Theater company accounting Payment data Payment data Customer Movie ticket payment Record Payment Proof paid )

Part II. Feedback on Petrie Electronics case study in textbook. (up to 20 points) Many graduate schools of business, such as Harvard and Stanford, create case studies for analysis and discussion. Your textbook has provided one throughout the book: creating a customer relations management (CRM) system for Petrie as attempted by interns (and company team). Database design is crucial to systems analysis. Use the case study situation and memo on p. 352 in Chapter 9 to write a response to the interns’ suggestion about the CUSTOMER entity. Answer the question in 2-3 paragraphs.

NOTE: If you are using Edition 6, consider the Broadway Entertainment Company, Inc. (BEC) case study. Did the Stillwater State students build MyBroadway using good analysis tools and techniques? Database design is crucial to systems analysis. See p. 362 and write an analysis response to the REQUEST entity in Figure BEC 9-1. Your answer should be in 2-3 paragraphs..

Part III. Multiple Choice. (2 points each). Choose the best answer. Indicate correct answer in online test in Blackboard (up to 70 points). Do not submit until ready. Can safe before submitting. Contact instructor if problems. Note: Some questions are true or false. Suggested chapter to review before answering in parentheses for most questions. Use glossary, abbreviations, and index at back of book. This part of the final exam is intended to provide review of your readings in the textbook and the McBride article (first two questions.).

Extra Credit: (up to 10 points possible) Short answer (one paragraph at least) on Agile method (and scrums). How does the Agile approach improve systems development? You can use your team proposal as an example or use other examples/ideas.

Copyright: © Deborah E. Swain, 2015. All rights reserved.

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