self reflection

profileSandy Ma
mgmt302_self_reflection.doc

This quarter I learned MGMT302, I am not interested in it at first. However, after several classes, I found I was interested in it. This class can teach me many techniques of different area. Like guidelines for setting effective performance goals, what is group thinking, the difference between leader and manager and so on. The most impressed for me was the presentation. The topic of mine group was giving your best.

The case talked about a staff named Stanley, he turned in his report for three times and his manager asked him “Is this the best you can do?” for there times. Stanley just came back to work and turned in again. I thought this manager was so strict, but on the other hand, I realized he used an effective way to make his staff try their best. For me, I do not know whether I will do like Stanley, maybe I will be angry with the manager. I think I need to learn how to control my emotion. Emotion control is a person’s capacity to control his or her own emotions and to stay focused on the task at hand without allowing emotions to interfere. Stanley utilized emotion control by not allowing his frustration to get the best of him.