bus and eco

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(Prerequisite: BUS 310)

COURSE DESCRIPTION

Presents the concepts of learning (cognitive and behaviorist), principles of instructional design, and the relationship of motivation and learning. Analyzes the phases of the training process model and the activities associated with each phase. Reviews how to develop viable training programs to fit a variety of organizational requirements for both employee and management training and development.

INSTRUCTIONAL MATERIALS

Required Resources

Blanchard, P. N., & Thacker, J. W. (2013). Effective training: Systems, strategies, and practices (5th ed.). Upper Saddle River, NJ: Prentice Hall - Pearson.

Supplemental Resources

Jaidev, U., & Chirayath, S. (2012). Pre-Training, During-Training and Post-Training Activities as Predictors of Transfer of Training. IUP Journal of Management Research, 11(4), 54-70.

Johson, S. K, Garrison, L. L., Hernez-Broome, G., Fleenor, J. W., & Steed J. L. (2012). Go For the Goal(s): Relationship Between Goal Setting and Transfer of Training Following Leadership Development. Academy of Management Learning & Education, 11(4), 555-569. doi:10.5465/amle.2010.0149

Noe, R. A. (2010). Employee Training and Development. New York, NY: McGraw-Hill / Irwin.

Rothwell, W., Stavros, J. M., Sullivan, R. L., & Sullivan, A. (2010). Practicing organization development: A guide for leading change. San Francisco, CA: John Wiley and Sons, Inc.

Wan, Z., Compeau, D., & Haggerty, N. (2012). The Effects of Self-Regulated Learning Processes on E-Learning Outcomes in Organizational Settings. Journal of Management Information Systems, 29 (1), 307-340.

Williams van Rooij, S. (2012). Training older workers: Lessons learned, unlearned, and relearned from the field of instructional design. Human Resource Management, 51(2), 281-298. doi:10.1002/hrm.21466

COURSE LEARNING OUTCOMES

· Analyze concepts, meanings, and trends in training.

· Justify the importance of aligning training with organizational strategy.

· Evaluate theories associated with learning, motivation, and employee performance.

· Identify when to conduct a Training Needs Analysis (TNA).

· Analyze the various approaches to performing a Training Needs Analysis.

· Develop strategies for training design.

· Compare and contrast traditional training methods.

· Analyze computer-based training methods.

· Analyze the process of training development and implementation.

· Determine the reasons for the evaluation of training.

· Evaluate the key areas of organizational training.

· Assess the approaches to employee and management development.

· Use technology and information resources to research issues in training and development.

· Write clearly and concisely about training and development using proper writing mechanics.

WEEKLY COURSE SCHEDULE

The standard requirement for a 4.5 credit hour course is for students to spend 13.5 hours in weekly work. This includes preparation, activities, and evaluation regardless of delivery mode.

Certain discussions are tied to scenarios. Please view these scenarios prior to participating in the related discussions.

Week

Preparation, Activities, and Evaluation

Points

Preparation

· Reading(s)

· Chapter 1: Training in Organizations

· Scenario (See Faculty Notes for more details)

· Theoretical Framework

· e-Activity

· Go to the Bureau of Labor Statistics / Occupational Outlook Handbook Website, located at http://www.bls.gov/ooh/management/training-and-development-managers.htm , and review the career information for Training and Development Managers. Be prepared to discuss.

Activities

· Discussions

Evaluation

· None

Preparation

· Reading(s)

· Chapter 2: Aligning Training with Strategy

· Case Study: Strategic Planning at Multistate Health Corporation

· Scenario (See Faculty Notes for more details)

· Strategic Planning and Organizational Development

· e-Activity

· Use the Internet to research a company of your choice, and identify its mission statement, vision, and values. Be prepared to discuss.

Activities

· Discussions

Evaluation

· Quiz 1: Chapter 1

Preparation

· Reading(s)

· Chapter 3: Learning, Motivation, and Performance

· Scenario (See Faculty Notes for more details)

· Performance Model

· e-Activity

· Complete the Jung Typology Test™, located at http://www.humanmetrics.com/cgi-win/jtypes2.asp , and assess your personality type. Be prepared to discuss.

Activities

· Discussions

Evaluation

· Quiz 2: Chapter 2

Preparation

· Reading(s)

· Chapter 4: Needs Analysis

· Case Study

· Developing a Training Package at Westcan

· Scenario (See Faculty Notes for more details)

· TNA Model

· e-Activity

· Go to Career Builder, located at http://careerbuilder.com . Find the description for your dream job. Be prepared to discuss.

Activities

· Discussions

Evaluation

· Quiz 3: Chapter 3

· Assignment 1: Training and Development in Small Businesses

240

Preparation

· Reading(s)

· Chapter 5: Training Design

· Case Study

· The Real World of Training

· Scenario (See Faculty Notes for more details)

· Training Design

· e-Activity

· Use either the Internet or Strayer University databases to research one article on training design models. Be prepared to discuss.

Activities

· Discussions

Evaluation

· Midterm Exam, Part 1: Chapters 1 and 2

· Midterm Exam, Part 2: Chapters 3 and 4

250

Preparation

· Reading(s)

· Chapter 6: Traditional Training Methods

· Chapter 7: Electronic Training Methods

· Scenario (See Faculty Notes for more details)

· Selecting the Training Method

· e-Activity

· Go to the American Society for Training and Development, located at http://www.astd.org , and research Virtual Reality. Be prepared to discuss.

Activities

· Discussions

Evaluation

· Quiz 4: Chapter 5

Preparation

· Reading(s)

· Chapter 8: Development and Implementation of Training

· Scenario

· Implementing the Training

· e-Activity

· Go to the American Society for Training and Development, located at http://www.astd.org , and locate a training or conference in which you are interested. Be prepared to discuss.

Activities

· Discussions

Evaluation

· Quiz 5: Chapters 6 and 7

150

Preparation

· Reading(s)

· Chapter 9: Evaluation of Training

· Scenario

· Evaluating the Training

· e-Activity

· Read the article “Kirkpatrick's Four-Level Training Evaluation Model,” located at http://www.mindtools.com/pages/article/kirkpatrick.htm . Be prepared to discuss.

Activities

· Discussions

Evaluation

· Quiz 6: Chapter 8

· Assignment 2: Designing a Training Program

300

Preparation

· Reading(s)

· Chapter 10: Key Areas of Organizational Training

· Scenario

· Additional Training

· e-Activity

· Watch the video titled “Fun Diversity Training Exercise” (1 min 02 s). Be prepared to discuss. Video Source: Brian Moore. (2009, February 1). Fun Diversity Training Exercise [Video file]. Retrieved from http://www.youtube.com/watch?v=-k_Rk2JeMvM

Activities

· Discussions

Evaluation

· Quiz 7: Chapter 9

Preparation

· Reading(s)

· Chapter 11: Employee and Management Development

· Scenario

· Conclusion

Activities

· Discussions

Evaluation

· Quiz 8: Chapter 10

Preparation

· Reading(s): None

Activities

· Discussions

Evaluation

· Final Exam, Part 1: Chapters 5 through 8

· Final Exam, Part 2: Chapters 9 through 11

250

GRADING SCALE – UNDERGRADUATE

Assignment	Total Points	% of Grade
Quizzes (open book with a 1-hour time limit per chapter) (9 chapters, 15 questions each, worth 5 points apiece)	675	35%
Assignment 1: Training and Development in Small Businesses	240	12%
Assignment 2: Designing a Training Program	300	16%
Midterm Exam: Chapters 1 through 4 (open book with a 2-hour time limit for each part) Part 1: Chapters 1 and 2; 25 questions worth 5 points apiece Part 2: Chapters 3 and 4; 25 questions worth 5 points apiece	250	13%
Final Exam: Chapters 5 through 11 (open book with a 2-hour time limit for each part) Part 1: Chapters 5 through 8; 25 questions worth 5 points apiece Part 2: Chapters 9 through 11; 25 questions worth 5 points apiece	250	13%
Participation (22 discussions worth 10 points apiece)	220	11%
Totals	1,935	100%

Points	Percentage	Grade
1,741 – 1,935	90% – 100%	A
1,548 – 1,740	80% – 89%	B
1,354 – 1,547	70% – 79%	C
1,161 – 1,353	60% – 69%	D
Below 1,161	Below 60%	F

Assignment 1: Training and Development in Small Businesses

Due Week 4 and worth 240 points

Select a small business with which you are familiar. Imagine that you have been called into that business to provide a consultation on training. Create a comprehensive training proposal for the business.

Write a six to eight (6-8) page paper in which you:

· Analyze key elements of training and development geared toward improving the performance of the specific small business for which you are consulting.

· Predict three to five (3-5) potential challenges that the managers or owners of the business could face in addressing organizational performance.

· Justify the effects of detecting organizational gaps in small business, providing examples to explain the rationale.

· Propose a competitive training strategy that will improve the position of the business in the market. The strategy should include, at a minimum, an agenda of training activities, rationale for instructional strategies used, and the return on investment (ROI) that will be gained from the strategy you have developed.

· Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

· Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

· Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

· Analyze concepts, meanings, and trends in training.

· Justify the importance of aligning training with organizational strategy.

· Evaluate theories associated with learning, motivation, and employee performance.

· Use technology and information resources to research issues in training and development.

· Write clearly and concisely about training and development using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

Points: 240	Assignment 1: Training and Development in Small Businesses
Criteria	Unacceptable Below 60% F	Meets Minimum Expectations 60-69% D	Fair 70-79% C	Proficient 80-89% B	Exemplary 90-100% A
1. Analyze key elements of training and development geared toward improving the performance of the specific small business for which you are consulting. Weight: 25%	Did not submit or incompletely analyzed key elements of training and development geared toward improving the performance of the specific small business for which you are consulting.	Insufficiently analyzed key elements of training and development geared toward improving the performance of the specific small business for which you are consulting.	Partially analyzed key elements of training and development geared toward improving the performance of the specific small business for which you are consulting.	Satisfactorily analyzed key elements of training and development geared toward improving the performance of the specific small business for which you are consulting.	Thoroughly analyzed key elements of training and development geared toward improving the performance of the specific small business for which you are consulting.
2. Predict three to five (3-5) potential challenges that the managers or owners of the business could face in addressing organizational performance. Weight: 20%	Did not submit or incompletely predicted three to five (3-5) potential challenges that the managers or owners of the business could face in addressing organizational performance.	Insufficiently predicted three to five (3-5) potential challenges that the managers or owners of the business could face in addressing organizational performance.	Partially predicted three to five (3-5) potential challenges that the managers or owners of the business could face in addressing organizational performance.	Satisfactorily predicted three to five (3-5) potential challenges that the managers or owners of the business could face in addressing organizational performance.	Thoroughly predicted three to five (3-5) potential challenges that the managers or owners of the business could face in addressing organizational performance.
3. Justify the effects of detecting organizational gaps in small business, providing examples to explain the rationale. Weight: 20%	Did not submit or incompletely justified the effects of detecting organizational gaps in small business, providing examples to explain the rationale.	Insufficiently justified the effects of detecting organizational gaps in small business, providing examples to explain the rationale.	Partially justified the effects of detecting organizational gaps in small business, providing examples to explain the rationale.	Satisfactorily justified the effects of detecting organizational gaps in small business, providing examples to explain the rationale.	Thoroughly justified the effects of detecting organizational gaps in small business, providing examples to explain the rationale.
4. Propose a competitive training strategy that will improve the position of the business in the market. The strategy should include, at a minimum, an agenda of training activities, rationale for instructional strategies used, and the return on investment (ROI) that will be gained from the strategy you have developed Weight: 20%	Did not submit or incompletely proposed a competitive training strategy that will improve the position of the business in the market, including an agenda of training activities, rationale for instructional strategies used, and the return on investment (ROI) that will be gained from the strategy you have developed.	Insufficiently proposed a competitive training strategy that will improve the position of the business in the market, including an agenda of training activities, rationale for instructional strategies used, and the return on investment (ROI) that will be gained from the strategy you have developed.	Partially proposed a competitive training strategy that will improve the position of the business in the market, including an agenda of training activities, rationale for instructional strategies used, and the return on investment (ROI) that will be gained from the strategy you have developed.	Satisfactorily proposed a competitive training strategy that will improve the position of the business in the market, including an agenda of training activities, rationale for instructional strategies used, and the return on investment (ROI) that will be gained from the strategy you have developed.	Thoroughly proposed a competitive training strategy that will improve the position of the business in the market, including an agenda of training activities, rationale for instructional strategies used, and the return on investment (ROI) that will be gained from the strategy you have developed.
5. Use at least three (3) quality academic resources in this assignment. Weight: 5%	No references provided	Does not meet the required number of references; all references poor quality choices.	Does not meet the required number of references; some references poor quality choices.	Meets number of required references; all references high quality choices.	Exceeds number of required references; all references high quality choices.
6. Clarity, writing mechanics, and formatting requirements Weight: 10%	More than 8 errors present	7-8 errors present	5-6 errors present	3-4 errors present	0-2 errors present

Assignment 2: Designing a Training Program

Due Week 8 and worth 300 points

Create a written proposal in which you detail the complete design of an employee training program.

Write a six to eight (6-8) page paper in which you:

· Design a two (2) day training program for a group of twenty (20) employees.

· Identify two to three (2-3) training needs though a Training Needs Analysis (TNA) and justify an approach for this training.

· Develop the training objective for this program based on an analysis of the business.

· Determine the training cost for the training program you are proposing. Include a detailed breakdown of time allotted for each piece, the subsequent cost analysis, and the total cost for the project as a whole.

· Select key training method (s) to deliver the program to employees, such as an e-Learning module or a one-day face-to-face training program.

· Create an agenda of activities for the training program.

· Use at least five (5) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

The specific course learning outcomes associated with this assignment are:

· Identify when to conduct a Training Needs Analysis (TNA).

· Analyze the various approaches to performing a Training Needs Analysis.

· Develop strategies for training design.

· Use technology and information resources to research issues in training and development.

· Write clearly and concisely about training and development using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

Points: 300	Assignment 2: Designing a Training Program
Criteria	Unacceptable Below 60% F	Meets Minimum Expectations 60-69% D	Fair 70-79% C	Proficient 80-89% B	Exemplary 90-100% A
1. Design a two (2) day training program for a group of twenty (20) employees. Weight: 15%	Did not submit or incompletely designed a two (2) day training program for a group of twenty (20) employees.	Insufficiently designed a two (2) day training program for a group of twenty (20) employees.	Partially designed a two (2) day training program for a group of twenty (20) employees.	Satisfactorily designed a two (2) day training program for a group of twenty (20) employees.	Thoroughly designed a two (2) day training program for a group of twenty (20) employees.
2. Identify two to three (2-3) training needs though a Training Needs Analysis (TNA) and justify an approach for this training. Weight: 15%	Did not submit or incompletely identified two to three (2-3) training needs though a Training Needs Analysis (TNA) and did not submit or incompletely justified an approach for this training.	Insufficiently identified two to three (2-3) training needs though a Training Needs Analysis (TNA) and insufficiently justified an approach for this training.	Partially identified two to three (2-3) training needs though a Training Needs Analysis (TNA) and partially justified an approach for this training.	Satisfactorily identified two to three (2-3) training needs though a Training Needs Analysis (TNA) and satisfactorily justified an approach for this training.	Thoroughly identified two to three (2-3) training needs though a Training Needs Analysis (TNA) and thoroughly justified an approach for this training.
3. Develop the training objective for this program based on an analysis of the business. Weight: 15%	Did not submit or incompletely developed the training objective for this program based on an analysis of the business.	Insufficiently developed the training objective for this program based on an analysis of the business.	Partially developed the training objective for this program based on an analysis of the business.	Satisfactorily developed the training objective for this program based on an analysis of the business.	Thoroughly developed the training objective for this program based on an analysis of the business.
4. Determine the training cost for the training program you are proposing. Include a detailed breakdown of time allotted for each piece, the subsequent cost analysis, and the total cost for the project as a whole. Weight: 15%	Did not submit or incompletely determined the training cost for the training program you are proposing, including a detailed breakdown of time allotted for each piece, the subsequent cost analysis, and the total cost for the project as a whole.	Insufficiently determined the training cost for the training program you are proposing, including a detailed breakdown of time allotted for each piece, the subsequent cost analysis, and the total cost for the project as a whole.	Partially determined the training cost for the training program you are proposing, including a detailed breakdown of time allotted for each piece, the subsequent cost analysis, and the total cost for the project as a whole.	Satisfactorily determined the training cost for the training program you are proposing, including a detailed breakdown of time allotted for each piece, the subsequent cost analysis, and the total cost for the project as a whole.	Thoroughly determined the training cost for the training program you are proposing, including a detailed breakdown of time allotted for each piece, the subsequent cost analysis, and the total cost for the project as a whole.
5. Select key training method (s) to deliver the program to employees, such as an e-Learning module or a one-day face-to-face training program. Weight: 15%	Did not submit or incompletely selected key training method (s) to deliver the program to employees, such as an e-Learning module or a one-day face-to-face training program.	Insufficiently selected key training method (s) to deliver the program to employees, such as an e-Learning module or a one-day face-to-face training program.	Partially selected key training method (s) to deliver the program to employees, such as an e-Learning module or a one-day face-to-face training program.	Satisfactorily selected key training method (s) to deliver the program to employees, such as an e-Learning module or a one-day face-to-face training program.	Thoroughly selected key training method (s) to deliver the program to employees, such as an e-Learning module or a one-day face-to-face training program.
6. Create an agenda of activities for the training program. Weight: 10%	Did not submit or incompletely created an agenda of activities for the training program.	Insufficiently created an agenda of activities for the training program.	Partially created an agenda of activities for the training program.	Satisfactorily created an agenda of activities for the training program.	Thoroughly created an agenda of activities for the training program.
7. Use at least five (5) quality academic resources in this assignment. Weight: 5%	No references provided	Does not meet the required number of references; all references poor quality choices.	Does not meet the required number of references; some references poor quality choices.	Meets number of required references; all references high quality choices.	Exceeds number of required references; all references high quality choices.
8. Clarity, writing mechanics, and formatting requirements Weight: 10%	More than 8 errors present	7-8 errors present	5-6 errors present	3-4 errors present	0-2 errors present

Weekly Course Schedule

The purpose of the course schedule is to give you, at a glance, the required preparation, activities, and evaluation components of your course. For more information about your course, whether on-ground or online, access your online course shell.

The expectations for a 4.5 credit hour course are for students to spend 13.5 hours in weekly work. This time estimate includes preparation, activities, and evaluation regardless of the delivery mode.

Instructional Materials

In order to be fully prepared, obtain a copy of the required textbooks and other instructional materials prior to the first day of class. When available, Strayer University provides a link to the first three (3) chapters of your textbook(s) in eBook format. Check your online course shell for availability.

Review the online course shell or check with your professor to determine whether Internet-based assignments and activities are used in this course.

Strayer students are encouraged to purchase their course materials through our designated Strayer Bookstore. http://www.strayerbookstore.com If a lab is required for the course, the Strayer Bookstore is the only vendor that sells the correct registration code so that Strayer students may access labs successfully.

Discussions

To earn full credit in an online threaded discussion, students must have one original post and a minimum of one other post per discussion thread.

Please note: Material in the online class will be made available on the previous Thursday. As it is always possible that students could lose their work due to unforeseen circumstances, it is a best practice to routinely save a working draft in a separate file before posting in the course discussion area. Professors hold discussions during class time for on-ground students. Check with your professor if any additional discussion participation is required in the online course shell outside of class hours.

Tests

Tests (quizzes, midterm and final exams, essay exams, lab tests, etc.) are available for student access and completion through the online course shell. Check the online course shell to determine how you are expected to take the tests.

· Online students are to complete the test by Sunday midnight the week the test is due.

· On-ground students are to complete the tests after the material is covered and before the next class session.

Assignments

A standardized performance grading rubric is a tool your professor will use to evaluate your written assignments. Review the rubric before submitting assignments that have grading rubrics associated with them to ensure you have met the performance criteria stated on the rubric.

Grades are based on individual effort. There is no group grading; however, working in groups in the online or on-ground classroom is acceptable.

Assignments for online students are always submitted through the online course shell. On-ground professors will inform students on how to submit assignments, whether in paper format or through the online course shell.

Resources

The Resource Center navigation button in the online course shell contains helpful links. Strayer University Library Resources are available here as well as other important information. You should review this area to find resources and answers to common questions.

Technical support is available for the following:

· For technical questions, please contact Strayer Online Technical Support by logging in to your iCampus account at https://icampus.strayer.edu/login and submitting a case under “Student Center,” then “Submit Help Ticket.” If you are unable to log in to your iCampus account, please contact Technical Support via phone at (877) 642-2999.

· For concerns with your class, please access the Solution Center by logging in to your iCampus account at https://icampus.strayer.edu/login and submitting a case under “Student Center,” then “Submit Help Ticket.” If you are unable to log in to your iCampus account, please contact the IT Help Desk at (866) 610-8123 or at mailto:[email protected] .

TurnItIn.com is an optional online tool to assess the originality of student written work. Check with your professor for access and use instructions.

The Strayer Policies link on the navigation bar in the online course shell contains academic policies. It is important that students be aware of these policies.