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Running head: BUSINESS PROCESS MANAGEMENT 1

BUSINESS PROCESS MANAGEMENT 2

Business Process Management

Georgia M. Mowatt

Columbia Southern University

IMS Unit VIII

Unit VIII Research Paper

Utilizing the unit lessons, textbook, CSU Online Library, and other outside sources, write a two-page (not including title and reference pages) Research Paper identifying the key components of information systems management discussed throughout this course.

Provide a description of an organization you are familiar with (possibly a company you have worked for in the past or are currently working for) and describe briefly what services they contribute. Then, select three out of the six questions below, and provide detailed answers, supporting those answers by referencing any sources used. Be sure to use examples from your research to strengthen your argument as needed.

What personal knowledge management tools does this organization utilize?

What steps has this organization taken in securing their information and knowledge?

What has this organization done to gain and sustain an advantage over their competitors?

Describe in detail how this organization manages the components of its IT infrastructure.

In what ways does the organization demonstrate successful collaboration?

Identify at least two types of hardware and two types of software used by this organization.

APA rules for formatting, quoting, paraphrasing, citing, and listing of sources are to be followed.

References

Association for Information and Image Management. (2015). What is business process management? Retrieved from http://www.aiim.org/What-is-BPM-Business-Process-Management

Running

head

:

BUSINESS PROCESS MANAGEMENT

1

Business

Process

Management

Georgia

M.

Mowatt

Columbia

Southern

University

Running head: BUSINESS PROCESS MANAGEMENT 1

Business Process Management

Georgia M. Mowatt

Columbia Southern University