PBI Question

SUMMARY

· Currently employed 4 years at The Michael E. DeBakey Veterans Affairs Medical Center; the fourth largest VA Hospital in the United States; employing over 5,000 employees.

· 3+ years professional experience as an Human Resource Assistant with specific expertise in handling over 900 employees personnel records, compensation management, benefits, performance appraisals and briefing new employees during orientation.

· Responsible for the full employee life cycle from recruitment, induction to exit, and for providing full administrative support to the HR Managers and Officers.

· Provide comprehensive support for leadership staff including scheduling meetings, coordinating travel, payroll, and effectively managing all essential tasks.

· Strong oral and written communication skills and can communicate effectively with employees at all levels of the organization.

· Strong computer skills in Microsoft Word, Excel, PowerPoint, Access, Outlook, Publisher, PeopleSoft, HRIS, EOPF, WebHR, Vista/DHCP, RSD, CPRS, Internet/Email and JIMS (Justice Information Management Systems). Type 55 wpm

PROFESSIONAL EXPERIENCE

Program Support Assistant (GS-7) 10/2014 – Present

Michael E. DeBakey VAMC – Houston, Texas

· Serve as personnel clerk for 46 Staff Members which includes the General Mental Health Program Director, 23 Medical Doctors, 4 Physician Assistants, 2 Nurse Practitioners, 8 Registered Nurses, 4 Licensed Vocational Nurses, and 4 Nurse Assistants the office which entails administrative responsibility for all staff in the program.

· Perform work involving the collection, compilation, and/or tracking of data and statistical information in support of the Mental Health Care Line Program.

· Provide assistance in the performance of manpower analysis, workload studies, or comparable work to meet the manpower analysis needs of the Mental Health Care Line Program.

· Perform work related to the acquisition and/or development of program information and resource materials needed to support the Mental Health Care Line Program.

· Obtain and monitors the use of services, supplies, and equipment.

· Plan and/or provide for the acquisition, assignment, and utilization of space (to include design of simple office layouts and work areas).

· Process incoming or outgoing mail.

· Monitor and reports time and attendance.

· Arrange records for storage/reference, scheduled disposition, and retrieval.

Human Resource Assistant (GS-7) 06/2011 - Present

Michael E. DeBakey VAMC – Houston, Texas

· Examined and process complicated personnel actions for approximately 950 employees to include: new hires/appointments, separations, retention incentives, reassignments, transfers, and changes to pay grades, special pay, awards, etc.

· Determined critical due dates for completing periodic step increases, conversions to career tenure, probationary periods, proficiency ratings, and special advancements.

· Conducted new employee orientation for newly hired employees and assisted in completing forms related to appointments, administering oath of office, accession actions, reinstatement, excepted appointments, reemployment after military service, reemployed annuitants, conversions, and VRA.

· Counseled employees to determined eligibility and process benefits for health, life, and thrift savings plan.

· Composed from rough drafts; notes or oral instructions on a wide variety of letters, memorandums, forms, charts, requisitions, correspondence, etc.

· Established, maintained and disposed of Official Personnel Folder. Review OPF and purge them of obsolete.

· Assisted the HR team with EEO claims if necessary, i.e., gathering information requested by ORM/EEO.

Program Support Assistant (GS-5) 10/2010 – 06/2011

Michael E. DeBakey VAMC – Houston, Texas

· Patient processing, admissions, registration, scheduling, eligibility and specific Department of Veterans Affairs programs.

· Ensured progress notes, physician's orders, diagnostic tests, etc., are filed in the patient's medical records; ensures pertinent information is provided by the health care provider; records physician's orders for patient activities, restrictions, diagnostic tests, and transfers appropriate data to the required request forms or computer option;

· Initiated appropriate documents such as routing slips, encounter forms and action profiles on each patient reporting to the clinic; processes physician orders ensuring laboratory tests and follow-up appointments are accurately scheduled;

· Determined patient appointment and eligibility status including Means Test to determine patient financial responsibility; schedules appointments by person and telephone; maintains various logs and documents related to medical records control;

· Collected data for various reports, surveys and studies; orientated professional and administrative staff on clinic procedures and activities

Staffing Assistant 03/2010 – 10/2010

Burnett Staffing Agency - Houston, Texas

· Conducted candidate screenings, interviews, pre-employment screenings, administered new hire orientations, and extended employment offers.

· Oversaw the effectiveness of the interview process and tools, including administering any tests and test procedures.

· Handled HR issues regarding contract employees which include: performance issues, termination, and retention.

Secretary 06/2009 – 03/2010

King's Daycare - Houston, Texas

· Updated and maintain office files systems, personnel records, children records; conduct quarterly audits

· Maintained monthly schedule of activities for center; compose letters, permission slips, etc.

· Maintained and track tuition payments with Excel spreadsheet

· Submitted the following information to Food For Kids government agency: enrollment, food menus, reimbursement report, and weekly/monthly attendance

· Submitted NCI Attendance to the State of Texas

Administrative Specialist / Billeting Coordinator 10/2007 – 10/2008 & 03/2009 – 06/2009

Kellogg Brown & Root LOGCAP III - Baghdad, Iraq

· Supervised and coordinated daily office duties and tasks. Verified employee time sheets, travel requests, and required licenses.

· Communicated and assisted top ranking military officials, DOD Employees and other Civilian Contract employees with Unit Check-In and Check-Out of housing areas. Verified memos for occupants. Maintained living quarters and accountability of occupants.

Project Staff Assistant 03/2007 – 10/2007

Harris County Hospital District - Houston, Texas

· Key accountabilities included administrative functions: drafted memos, emails, correspondence, expense reports, coordinated travel arrangements, and processed payroll

· Screened and directed callers and visitors; accurately recorded messages

· Prepared agenda for meetings, schedule meetings, recorded and distributed minutes of meetings

Senior Court Clerk 02/2005 – 02/2007

Harris County District Clerk's Office - Houston, Texas

· Assisted criminal court Judges, District Attorneys and Defense Attorneys

· Communicated with customers, employees, and other individuals to disseminate and explain information pertaining to court cases

· Prepared daily dockets and calendar of cases to be called

· Recorded case disposition, court ordered, and arrangement for payment of court fees

· Prepared case folders, and posted, filed, and routed documents

· Issued arrest warrants, suspended drivers license, and revoke/forfeit/set bonds

· Explained procedures and forms to parties in case

· Impanel jury, swear in jury and witnesses

Office Staffing Assistant 03/2003 – 05/2004

Staff Search assigned Harris County Hospital District - Houston, Texas

· Key accountabilities included administrative functions (activity reports, expense reports, confidential correspondence, presentation development, and scheduling/calendar maintenance) combined with event planning and coordination (travel arrangements, conference-call scheduling, meeting planning, and promotional events) for the Operations Manager.

Recruiting Assistant 06/2001 – 07/2002

Management Recruiters Int'l of Everglades - Pembroke Pines, Florida

· Prepared and maintained employment records and authorized paperwork assigning applicant to positions.

· Evaluated recruitment and selection criteria to ensure conformance of professional, statistical, and testing standards, and recommended revision as needed.

· Provided potential applicants with information regarding facilities, operations, benefits, and job and career opportunities in organization.

· Notified applicants by mail and telephone to inform them of employment possibilities, consideration, and selection.

· Conducted reference and background checks on applicants.

Operations Specialist 09/1997 – 12/2000

United States Navy - Norfolk, Virginia

· Developed and implemented work processes and procedures by providing management and administrative assistance as required

· Reviewed operating reports for content and reported compliance. Ensure completion of all reports

EDUCATION AND CREDENTIALS

· Doctoral Health Administration 8/2014 – Current

Capella University

· EVAL Emerging Veteran Affairs Leadership Program 1/2014 - 6/2014

Michael E. DeBakey VAMC

· MBA Human Resource Management 7/2013

Columbia Southern University

· B.S., Human Resource Management 1/2011

Columbia Southern University