IT Strategic Plan Part 2

IT Strategic,Plan, Part 2

Before you begin this assignment, be sure you have read the ̀ Wobbly Wheels Case Study" and the feedback you received on your IT Strategic Plan Part 1 assignment. Also, be sure you have read the chapters in the textbook that have been assigned to this point.

Purpose of this Assignment

This assignment gives you the opportunity to apply the course concepts to complete the development of an Information Technology Strategic Plan (ITSP) to support the strategic direction of Wobbly Wheels Distribution Company (WW). This assignment specifically addresses the following course outcomes to enable you to:

• identify, define, and explain the concepts of information technology governance and management

• apply best practices in information technology management and governance to make, defend, and justify an IT decision

IT Strategic Plan for Wobbly Wheels Distribution Company

For the previous assignment, you developed Part 1 of an IT Strategic Plan for WW. For this assignment, you will incorporate any needed changes resulting from the feedback you received on your Part 1 assignment and you will add Part 2. Part 2 will include an IT project that you are proposing that WW undertake. This new project will be included in the IT Portfolio section of Part 2, and will be further described in a future assignment, the "IT Decision Paper." The entire ITSP will be submitted as a single document for this assignment.

Assignment

First, you should make any changes to your Part 1 assignment, as indicated in the feedback you received. Then, you will develop Part 2 of the ITSP for Wobbly Wheels, using the outline below, and add it to Part 1. A single, complete ITSP, with both Parts 1 and 2 will be submitted for this assignment. Note that Part 2 includes a project you are proposing that WW undertakes. In addition to the course materials, at least one external resource (resource other than those provided in the class) must be used. Two or more cited references will earn top credit. Use a separate References page to list just the references you have cited. Remember to use the APA formatting rules and correctly cite and reference your sources with APA format. Use the Grading Rubric to be sure you have covered everything. Submit your paper as a Microsoft Word document, or a document that can be read using Word, with vour last name included in the filename.

Please use this outline to build Part 2 of your IT Strategic Plan. Use the numbering and headings shown below.

Part Two

IT Strategies -Write at least three IT strategies (four or more will earn top credit) and explain how they align to one or more of the business strategies, including the compliance requirements, articulated in the Case Study. If these business strategies were not included in your Part 1. paper, you should add these strategies into Part 1 prior to submitting this assignment. When the full ITSP is submitted for this assignment, there should be a clear link between the business strategies in Part 1 and the IT Strategies in Part 2. Provide at least one internal IT strategy and two business-enabling IT strategies and identify each as either and internal or business-enabling

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strategy. Refer to Chapter 9. For an explanation of internal and external IT strategies, see the portion of the tee just prior to Table 9.2.

2. IT Portfolio — As stated in the textbook, Chapter 9: 'The summary of your strategy is your overall IT road map and includes the expected time frame to deliver your strategy. Recommendations in this area include organizing your road map by key business partners, such as sales and marketing, and using asix-quarter time frame. Six quarters provides adequate time to deliver programs that may take more than one year to complete and provides visibility into the organization's longer-term strategy." Although the roadmap shown in Figure 9.3 identifies projects that are approved/proposed, along with projects that have been delayed from their original delivery date; for purposes of this assignment, only the projected timeframes to develop the projects are required. Create a roadmap, similar to the one in the textbook, Chapter 9, Figure 9.3. The table below is similar to Figure 9.3; it shows the five functional areas of an example company and two systems for each area. To develop your roadmap, use a table like the one below; you can copy the table, insert the functional areas and systems that are discussed in the Case Study, and use ̀insert shape — rectangle' to insert the bars showing the timeframes for development of each. The functional areas and projects in development, and their timeframes should be extracted from the Case Study. Be sure to include an introductory paragraph to explain the table that will follow.

Projects by Functional Area tr. 1 tr. 2 tr. 3 tr. 4 tr. S tr. 6 Sales

Sales Force Automation Online uotin

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Product Development Collaboration — Wikis, Blogs Showcase Company Products

Marketing Customer Experience Marketing Anal ics

Finance Business Intelligence Global Payroll

Technical Support Network Upgrade Data Center Move

3. Proposed Project: Next, you will propose a new IT project to support at least one of the strategies in section 1 above, and include it in the Table above. Use a different color font to indicate this new project and insert it with the appropriate functional area in your table. In Section 3, describe how your proposed project will supplement the current IT development projects in supporting the business of WW. In a future assignment, you will use this project to develop an "IT Decision Paper"; therefore, you should look at that assignment to be sure the project you propose will be appropriate for that assignment as well. Refer to Case Study for ideas for a new project. This is a major part of the next assignment. Give this some thought.

4. Risk Management —List and explain at least three risks (four or more will earn top credit) that Carol should be prepared to manage as she executes her plans. What risk management techniques can she use for each one to try to prevent and/or mitigate them? Refer to Chapter 16. This is a good area to do some external research —see what you can find on the web about

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IT project risks and risk management. (Review the Additional Resources area's document "How To Guide to Risk Management".)

Business Continuity Planning— List and explain the steps Carol should take to develop a Business Continuity Plan for WW so she can be sure that the most important systems will remain operational in the event of a catastrophe. Include who should be involved in its development. In addition, from the Case Study, identify what you consider the three most important systems currently in use at WW along with justification of your choices. Explain the steps Carol can take to ensure those systems continue to be available for WW in the event of a local catastrophe. (Review Chapter 27 on the Business Continuity Plan for additional resources.)

The "right" and "wrong" answers have to do with whether or not you correctly incorporated the course concepts from the textbook and addressed all parts of the assignment. You need to do some external research on at least one aspect of the assignment -your choice -and incorporate it and cite/reference it in APA format in your response. The content of the mission and vision statements you create is not as important as that it makes sense in light of the course content and the Case Study. Use the Rubric below to be sure you have covered all aspects of the assignment.

GRADING RUBRIC:

Criterion 90-100% Far Above Standards

80-89% Above Standards

70-79% Meets Standards

60-69% Below Standards

< 60% Well Below Standards

Possible Points

IT 18-20 Points 16-17 Points 14-15 Points 12-13 Points 0-11 Points 20 Strategies

Four or more IT Three IT Three IT Fewer than 3 Few or no IT strategies strategies strategies (2 IT strategies (2 Strategies are (including at least (including 2 business enabling business included; 2 business business strategies and 1 enabling strategies do enabling enabling internal IT strategies and not relate to strategies and 1 strategies and 1 strategy) are 1 internal IT the Case internal IT internal IT listed and aligned strategy) are Study; and/or strategy) are strategy) are to the business presented; one are poorly presented and presented and strategies or more are not written and do are clearly and are clearly and articulated in the appropriately not convey the appropriately tied appropriately Case Study. All tied to business information. to the business tied to the business strategies strategies business strategies cited articulated in articulated in the strategies are now included the Case Study; Case Study and articulated in the in Part 1. There is and/or business listed in Part 1; Case Study and a clear link strategies are demonstrates listed in Part 1; between the not listed in thorough demonstrates business Part 1. understanding of understanding of strategies in Part course concepts, course concepts, 1 and the IT analysis and analysis and Strategies in Part critical thinkin critical thinkin 2.

IT 18-20 Points 16-17 Points 14-15 Points 12-13 Points 0-11 Points 20 Portfolio

This section This section This section This section is Little or no includes an includes an includes an somewhat information is effective and appropriate introductory incomplete provided on well-written introductor ara ra h that lackin in the IT

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Criterion 90-100% Far Above Standards__ _- introductory

80-89% Above Standards

70-79% Meets Standards -- applies to the

6Q-69% Below Standards

< 60% Well Below Standards

Possible Points

paragraph that introduction or Portfolio; table paragraph that is is applicable to Case Study. The required table, is missing; applicable to the the Case Study IT Portfolio or table content and/or Case Study and and the table roadmap table is incomplete); information the table that that follows. shows the and/or is not presented follows. The IT The IT Portfolio functional areas applicable to does not apply Portfolio roadmap roadmap table and projects in the Case Study. to the Case table of systems of systems in development, and Study. in development development their timeframes accurately accurately extracted from the reflects the reflects the Case Study. information information presented in the presented in the Case Study Case Study (functional areas, (functional systems, and areas, systems, timelines); and and timelines); demonstrates and thorough demonstrates understanding of understanding of course concepts, course concepts, analysis and analysis and critical thinking. critical thinking. Table is very Table is professionally professionally presented, uses a presented, uses logical and easily a logical understandable structure, and structure, and spelling is spelling is correct. correct.

Proposed 9-10 Points 8 Points 7 Points 6 Points 0-5 Points 10 Project

The IT project The IT project Anew IT project The IT project No Proposed proposed is proposed is that supports at proposed is not Project is appropriate to appropriate to least one of the appropriate to included; or the Case Study, the Case Study, strategies in the Case Study; proposed is aligned to a is aligned to a section 1 above, is not correctly project is not functional area, functional area, has been included aligned to a appropriate to supports at least supports at least it in the functional area; the Case one strategy in one strategy in appropriate and/or is not Study and/or Section 1 above, Section 1 above, functional area in listed in the is not and is included in and is included the Table above, table. And/or explained. the table. The in the table. using a different the explanation explanation of The explanation color font. The of how it how it of how it explanation supplements supplements the supplements the includes how the the current IT current IT current IT proposed project projects in projects in projects in supplements the development is develo ment is develo ment is current IT not clear or is

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Criterion 90-100% 80-89% 70-79% 60-69% c 60% Possible Far AboveAbove Meets Below Well Below Points Standards dear and

~ Standards clear and is

Standards development

Standards Standards missing.

convincing and is aligned to the projects in clearly aligned to business in the supporting the the business in Case Study; business in the the Case Study; demonstrates Case Study. demonstrates understanding of thorough course concepts; understanding of analysis and course concepts, critical thinking. analysis and critical thinkin .

Risk 14-15 Points 12-13 Points 10-11 Points 9 Points 0-8 Points 15 Manage- ment Four or more At least three Three risks are Fewer than Risk

risks are listed risks are listed listed and three risks are Management and fully and fully explained, along listed and/or section is not explained, along explained, along with techniques to explained; included; few with techniques with techniques prevent and/or lacking in some risks are listed to prevent and/or to prevent mitigate them; techniques to or explained; mitigate them; and/or mitigate risks and prevent and/or and/or risks/ risks and them; risks and techniques are mitigate them; techniques do techniques techniques appropriate for and/or risks not apply to identified are identified are the Case Study. and techniques the Case appropriate for appropriate for are not Study. the Case Study; the Case Study; appropriate for section is well demonstrates the Case Study. written with good reference used to understanding of support course concepts, explanation; analysis and demonstrates critical thinking. thorough understanding of course concepts, analysis and critical thinkin .

Business 14-15 Points 12-13 Points 10-11 Points 9 Points 0-8 Points 15 Continuity Planning Business Business Business Business Business

Continuity Continuity Continuity Continuity Continuity Planning (BCP) Planning (BCP) Planning (BCP) Planning Planning is not section section section covers the section is included, or thoroughly covers completely major steps incomplete severely the steps needed covers the steps needed to develop (lacking in lacking in to develop a BCP needed to a BCP and major steps, completeness and correctly develop a BCP identifies the participants, and/or identifies the and correctly participants; three identification of applicability to participants; identifies the systems important 3 important the Case three systems participants; to the Case Study systems and/or Study. im octant to the three systems are listed with steps to ensure

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