5.1-5.3

Write one page for each of the questions (3 total). Refer to the textbook and website links provided.

5.1 Response to chapter 4

What have you learned from Chapter 4? Discuss workplace or professional examples you have observed and make connections to points in Chapter 4. Include brief selected quotations from the chapter regarding effective listening, poor listening, listening barriers, improvements in listening, and the payoffs of effective listening, as applicable. Discuss what you have learned about effective listening and how you saw it demonstrated or not demonstrated in your selected episode of Undercover Boss.

Undercover boss: http://www.cbs.com/shows/undercover_boss/video/

5.2 Discussion - Analysis of nonverbal messages

You have studied nonverbal messages for interviewing, but we often overlook daily nonverbal messages at work: in meetings, presentations, and throughout regular interactions. What have you learned in Chapter 5 about effectively using types of nonverbal communication? How can you apply this in your own job? (discuss at least 3 examples). Which assertions stood out most to you in learning more about nonverbal communication? Share 2-3 quotations from the chapter, an idea from the TED talk, and an observation on nonverbal communication in the episode of Undercover Boss you chose.

Your body language shapes who you are: http://www.ted.com/talks/amy_cuddy_your_body_language_shapes_who_you_are

5.3 Unnovative organizations

What companies or organizations do you believe are engaging an innovative mindset? Give examples of their approach and results. Consider using the video upload to record a short video response to enhance your post and show off your communication skills!

Is technology making you more (or less) of a jerk?: https://hbr.org/2012/11/is-technology-making-you-more-of.html

The innovation mindset in action: 3M Corporation: https://hbr.org/2013/08/the-innovation-mindset-in-acti-3