4.2-4.4
4.4 (a) Personal conflict style
· Share the way conflict was handled when you were growing up.
· Was it considered beneficial or something to be ignored? Was the conflict usually A-type or C-type?
What is your main conflict strategy today: avoiding, accomodating, compromising, competing, or collaborating, and how has it changed since you were a child?
Get comfortable with team conflict: https://hbr.org/2012/07/get-comfortable-with-team-conf.html
Conflict Types:
· A-type conflict: (affective/emotional) relationship conflict
When people experience an A-type conflict, emotional tension can rise, tied in to feelings about a conflict or situation. You could be upset about discussing a misunderstanding or a pay freeze.
· C-type conflict: (cognitive) task conflict
When experiencing a C-type conflict, the conflict regards ideas/concepts. One person might think working from home is productive for employees while another might believe having employees at the office is best. Productive discussion can ensue when both types are effectively addressed.
4.4 (b) Team problem solving
Now that you know the various conflict styles we have in our class, how effective would this group be as a problem solving team? Give specific reasons with Chapter 3 terminology and concepts to support your position.