Fortune 500
Management Development
Management Development
Definition:
“An organization’s conscious effort to provide its managers (and potential managers) with opportunities to learn, grow, and change, in hopes of producing over the long term a cadre of managers with the skills necessary to function effectively in that organization.”
Management Development
Three main components or strategies used to provide management development:
- Management education
- Management training
- On-the-job experiences
Describing the Manager’s Job
Several approaches have been used to understand the job of managing:
- Characteristics approach
- Managerial roles approach
- Process models
Integrated competency model
Four-dimensional model
- Holistic approach (Mintzberg)
Determining the Content of Management Development
Issue: How to determine the content of a management development/training program.
- What would be recommended, based on the HRD process model?
Begin with Needs Assessment
- Survey by Saari et al.:
Only 27% of organizations did any form of needs assessment before designing their management development programs.
Making Management Development Strategic - 1
Issue: How to insure that management development is linked to the organization’s goals and strategies.
Seibert et al. propose four principles:
Begin by moving out and up to business strategy
Put job experience before classroom activities
Be opportunistic
Provide support for experience-based learning
Making Management Development Strategic – 2
Issue: Linking to organizational strategies.
Burack et al. propose seven points:
A clear link to business plans and strategies
Seamless programs
A global orientation
Individual learning occurs within a framework for organizational learning
Recognition of the organizational culture
A career development focus
A focus on core competencies
Management Education
- Bachelor’s and master’s programs at colleges and universities (B.B.A., MBA)
- Executive education – e.g.,
Condensed MBA programs
Short courses by:
Colleges and universities
Consulting firms
Private institutes
Professional and industry associations
Management Training and Experiences
- Company-designed courses
e.g., General Electric
- Company academies, “colleges,” and corporate universities
e.g., Motorola, Xerox
- On-the-job experiences
Center for Creative Leadership research
Action learning – a “living case” approach
Examples of Management Development Approaches - 1
Leadership Training
Transformational leadership
Focus on leader qualities such as vision, inspiration, and charisma
“Transforming followers, creating vision of the goals that may be attained, and articulating for the followers the ways to attain those goals.” (Bass, 1985)
Examples of Management Development Approaches – 2
Leadership Training
Leaders developing leaders
Involvement of CEOs and other senior managers in developing leaders within their own organizations. Example: Intel
Effective leaders create engaging personal stories to communicate their vision for the future (Cohen & Tichy).
Examples of Management Development Approaches – 3
Behavior Modeling Training
- Typically includes five steps:
Modeling
Retention
Rehearsal
Feedback
Transfer of training
- Demonstrated effectiveness for changing learning, behavior, and results
Designing Management Development Programs
Management development must be tied to the organization’s strategic plan.
A thorough needs analysis is essential.
Specific objectives should be established for each component.
Senior management involvement and commitment in all phases is critical.
A variety of developmental opportunities should be used.
Ensure that all participants are motivated to participate.
The regular evaluation updating of all programs is essential.