Office Training Project

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WEEK 08 OFFICE TRAINING PROJECT 1

WEEK 08 OFFICE TRAINING PROJECT 4

Train/Coach Trainers

This paper will talk about the issues that an individual need to be concerned with too efficiently and effectively train and coach trainers. It will further talk about issues that may come up pertaining such things as mentoring, coaching and peer training. In addition ways in which motivation is linked to training topic as well as ensuring transfer of training.

A training program that is successful is always work in progress. “The cycle of training is not complete devoid of evaluating the effectiveness of the training that results in planning for future training and decision-making” (Mitchell, 2008).The most important issues, is that individual has to be concerned to achieve effective and efficient training is evaluation. The methodologies involved in the evaluation include the training going on well as planned and reaching the target audience on time. Secondly, the training methods that worked for the specific audience and topics; the particular problems encountered; the effectiveness of the trainer passing on the information and engaging the audience; “impact of the training on the worker performance; the training satisfying the legal and regulatory requirements; and the objectives achieved by the training” (Mitchell, 2008).

There are number of models for evaluation that have been developed, for instance, the Kirkpatrick’s Four-Level Model of Evaluation. “These four levels of evaluation include reaction where workers will be evaluated on how the liked the training session. Learning is the second level and entails measuring how much the desired skill, techniques and principles trainees learned in the training session. The third level is behavior and measures worker behavior changes derived from training. The fourth level is results and focuses on the outcomes of the training and its impact on the company in terms of cost reduction, absenteeism and turnover reduction; quality and quantity increase and morale improvement” (Ensure Your Training is Effective, 2015).

Apart from evaluation, another issue a trainer should be concerned with effective and efficient training is a transfer of learning to work. Post-training assists the trainees put into practice the knowledge and skills they have acquired in their place of work and it ensures that these changes stick. “It further aids workers overcome certain challenges in applying training to the job” (Train the Trainer Vol. 4 Measurement and Evaluation. 2008).

Mentoring, coaching, and peer training is an efficient way of enhancing worker performance since it offers employees opportunities for development. Issues that come up include with these concepts include quantity and quality improvement, reduced absenteeism, effectiveness and efficiency in the place of work and smooth working environment.

The following are ways in which motivation of employees is linked to training. The first one understands, every worker adds value to the company’s general function. Training can assist the workers to understand how their work fits into their organization’s achievements, objectives, mission, and structure. Consequently, “workers will become more excited and motivated regarding their work as they comprehend how what they do matter to the company’s success. Secondly, training enhances improvement” (How Does Training Motivate Employees? 2015). Workers frequently know better than their managers do when their productivity processes or work could be better. Training specifically for teams, workgroups and departments can assist get things on track to improve outcomes and work quality. Thirdly, training enhances career development. Many workers join an organization not only to work but also to develop their careers as I’ve done. Training assists workers to realize their objectives by offering them the education they require not only to perform their jobs better but also to learn about new aspects of higher-level managerial skills and business. “Training is a way of creating enthusiasm, loyalty and attachment among the workers. It is an investment made by employees to their workforce and thus it indicates that they value their employees (How Does Training Motivate Employees? 2015).

Some of the follow up topics that may help workers with the new acquired skills to remain up to date are following up with them to ensure that they apply what they have learned, check on earning methodology. Also, using intranet, posters, newsletters and handouts to reinforce main learning concepts will help workers to remain updated on training concepts.

References

Ensure Your Training is Effective. (n.d.). Retrieved May 31, 2015, from http://trainingtoday.blr.com/employee-training-resources/Ensure-Your-Training-Effective

Flashpoint | Developing Employees through Coaching and Mentoring. (n.d.). Retrieved May 31, 2015, from http://www.flashpointhr.com/developing_employees.html

How Does Training Motivate Employees? (n.d.). Retrieved May 31, 2015, from http://smallbusiness.chron.com/training-motivate-employees-13656.html

Mitchell, J. (2008). Measurement & evaluation: Essentials for measuring training success ; tips, tools, and intelligence for trainers. Alexandria, VA: ASTD Press.

Train the Trainer Vol. 4 Measurement and Evaluation. (2008). Alexandria: American Society for Training & Development.