Office Training Project

Confidential Memorandum

Date:	April 11, 2015
Subject:	Needs Assessment: How to appropriately answer a Business Call

From:
Company:	Fleet Trucking Human Resources Development

To:	Senior Leadership Team
Company:	Fleet Trucking

Good Day All

The HRD department recently received a request from middle management requesting training on the above subject. The skill of proper conversation are the pillars for our organization. Needless to emphasize on the crucial importance of leading the communication with both business partners and contractors. Our staff should be the best at what they do, and familiar with the products and services provided.

HRD is available and prepared to conduct a needs assessment based on the information provided from middle management. I have attached for your viewing a copy of a recent needs evaluation assessment previously conducted within Fleet Trucking. The evaluation outlines how a needs assessment improved, individual, team, and organizational effectiveness.

I look forward to speaking with you soon.

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