Leadership, Management, and Motivation

Kaplan University School of Health Sciences

HS450 Strategic Planning and Organizational Development for Healthcare

COURSE #

Unit 2 Assignment Instructions Assessing and improving employee motivation are essential for effective leadership. These skills can promote improved job satisfaction and overall productivity for all employees. In order to properly assess motivation and satisfaction, a leader must be able to understand the needs and interpret the emotions of employees from diverse cultural backgrounds. This is referred to as emotional intelligence, which involves a sensitivity to and understanding of human expressions. (Human expressions can include facial expressions, body language, verbal communication, etc.)

Conduct searches in the Kaplan Library for journal articles that address the topics of emotional intelligence (EI) and leadership. Then, go to the internet and conduct a search for “free emotional intelligence test.” After taking the test, answer the following questions:

1. How does EI differ from traditional conceptions of intelligence?

2. After completing the emotional intelligence test, do you think that emotional intelligence can be “learned?” Do you see value in focusing on working to increase your emotional intelligence? W hy or why not? (To answer this question, apply the findings from your self-evaluation.)

3. Is there a relationship between EI and leadership, between EI and motivation? How would you define those relationships?

4. Have you worked for a manager that you think exhibited a high degree of EI? Conversely, have you worked for a manager that exhibited a low level of EI? W hat was the impact of this manager(s) on your own motivation, productivity, and job satisfaction? Do you think the manager’s EI was beneficial when interacting with employees from culturally diverse backgrounds? Provide specific examples to explain your response.

Requirements

• Responses to the questions should be written in a clear, detailed manner and observe the conventions of Standard American English (correct grammar, punctuation, etc.).

• Double-spaced, 12 point, Times New Roman font. • The minimum page limit is 2 pages or 600 words. • The maximum page limit is 4 pages or 1200 words. • Include at least one reference. The course textbook may not count towards the reference

requirement for this Assignment. All references should follow APA style format. • For additional support, utilize the Kaplan W riting Center and review the document entitled,

“Writing Center Resources,” found in Doc Sharing.

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Kaplan University School of Health Sciences

HS450 Strategic Planning and Organizational Development for Healthcare

COURSE #

Submitting Your Work

Put your responses in a Microsoft® W ord® document. Save it in a location and with the proper naming convention: username-CourseName-section-Unit 2_Assignment.doc (username is your Kaplan username, section is your course section, 2 is your unit number). When you are ready to submit it, go to the Dropbox and complete the steps below:

1. Click the link that says “Submit an Assignment.” 2. In the “Submit to Basket” menu, select Unit 2: Assignment. 3. In the “Comments” field, make sure to add at least the title of your paper. 4. Click the “Add Attachments” button. 5. Follow the steps listed to attach your W ord document.

To view your graded work, come back to the Dropbox or go to the Gradebook after your instructor has evaluated it. Make sure that you save a copy of your submitted project.

Unit 2 Assignment Grading Rubric = 100 points

Assignment Requirements Points possible

Points earned by student

Defines and evaluates the impact(s) of emotional intelligence on employee motivation, productivity and job satisfaction within the context of experience.

0-25

Effectively documents use of an emotional intelligence test.

0-25

Differentiates emotional intelligence from other conceptions of intelligence.

0-25

Applies findings from self-evaluation to responses and defends position.

0-25

Total (Sum of all points)

Points deducted for spelling, grammar, and/or APA errors. (See Writing Deductions Rubric in Doc Sharing)

Adjusted total points

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Kaplan University School of Health Sciences

HS450 Strategic Planning and Organizational Development for Healthcare

COURSE #

Instructor Feedback:

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