Project Management
Mike Airman
activity_6_assignment.docxActivity 6: Project Conflict and Problem Solving
Part A Project conflict is inevitable.
1. Outline the seven (7) sources of conflict that can arise during a project.
2. Discuss the five (5) approaches that people typically use to deal with conflict.
3. Is conflict always bad? Explain.
Part B Problem Solving
1. Write a short summary about the “Nine-Step Approach to Problem Solving.”
2. If you were the project manager for a virtual team, explain whether your approach would change if a problem arose between the virtual team members. If it would change, explain why and how it would change. If not, explain why not.
(A 4-page response is required.)
Grading Rubric
Please refer to the rubric on the following page for the grading criteria for this assignment.
CATEGORYExemplarySatisfactoryUnsatisfactoryUnacceptable
35 points 25 points 15 points 5 points
Student provides a clear,
logical outline of the seven (7)
sources of conflict that can
arise during a project.
Student provides a mostly
clear, logical outline of the
seven (7) sources of
conflict that can arise
during a project.
Student provides a
partially clear, logical
outline of the seven (7)
sources of conflict that can
arise during a project.
Student provides a weak,
unclear or incomplete
outline of the seven (7)
sources of conflict that
can arise during a project.
20 points 16 points 10 points 6 points
Student provides a clear,
logical, and complete
discussion of the five (5)
approaches that people
typically use to deal with
conflict.
Student provides a mostly
clear, logical,, and
complete discussion of the
five (5) approaches that
people typically use to deal
with conflict.
Student provides a
partially clear, logical, and
complete discussion of the
five (5) approaches that
people typically use to
deal with conflict.
Student provides a weak,
unclear, or incomplete
discussion of the five (5)
approaches that people
typically use to deal with
conflict.
10 points 8 points 5 points 3 points
Student provides a clear,
logical discussion of whether
conflict is always bad with
supporting explanation.
Student provides a mostly
clear, logical, and complete
discussion of whether
conflict is always bad with
supporting explanation.
Student provides a
partially clear, logical, and
complete discussion of
whether conflict is always
bad with supporting
explanation.
Student provides a weak,
unclear, or incomplete
discussion of whether
conflict is always bad with
supporting explanation.
10 points 8 points 5 points 3 points
Student provides a clear,
logical summary about the
“Nine-Step Approach to
Problem Solving.”
Student provides a mostly
clear, logical summary
about the “Nine-Step
Approach to Problem
Solving.”
Student provides a
partially clear, logical
summary about the “Nine-
Step Approach to Problem
Solving.”
Student provides a weak,
unclear, or incomplete
summary about the “Nine-
Step Approach to Problem
Solving.”.
15 points 12 points 8 points 5 points
Student provides a clear,
logical summary of whether
their approach would change
if a problem arose between
the virtual team members.
Student provides a mostly
clear, logical summary of
whether their approach
would change if a problem
arose between the virtual
team members.
Student provides a
partially clear, logical
summary of whether their
approach would change if
a problem arose between
the virtual team members.
Student provides a weak,
unclear or incomplete
summary of whether their
approach would change if
a problem arose between
the virtual team
members.
5 points 4 points 3 points 2 points
Student makes no errors in
grammar or spelling that
distract the reader from the
content.
Student makes 1-2 errors in
grammar or spelling that
distract the reader from the
content.
Student makes 3-4 errors
in grammar or spelling that
distract the reader from
the content.
Student makes more than
4 errors in grammar or
spelling that distract the
reader from the content.
5 points 4 points 3 points 2 points
The paper is written in proper
format. All sources used for
quotes and facts are credible
and cited correctly. Excellent
organization, including a
variety of thoughtful
transitions.
The paper is written in
proper format with only 1-2
errors. All sources used for
quotes and facts are
credible and most are cited
correctly. Adequate
organization includes a
variety of appropriate
transitions.
The paper is written in
proper format with only 3-
5 errors. Most sources
used for quotes and facts
are credible and cited
correctly. Essay is poorly
organized, but may
include a few effective
transitions.
The paper is not written
in proper format. Many
sources used for quotes
and facts are less than
credible (suspect) and/or
are not cited correctly.
Essay is disorganized and
does not include effective
transitions.
Part A: Sources of
Conflict (35 Points)
Part B: Dealing with
Conflict (20 Points)
Part D: Approach
(15 Points)
Part C: Is Conflict
Bad (10 Points)
Part D: Summary
(10 Points)
Mechanics -
Grammar,
Punctuation,
Spelling (5 Points)
Format - APA
Format, Citations,
Organization,
Transitions
(5 Points)
