CeRT IV of business administration Assignment ?

Submission details

The Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved by your assessor.

Submit this document with any required evidence attached. See specifications below for details.

Performance objective

You are required to plan, deliver and evaluate a presentation that informs and engages your target audience. You must implement techniques to review the effectiveness of your presentation and identify possibilities for improvement.

You will need to demonstrate an understanding of the principles of effective communication.

Assessment description

This Assessment Task requires you to develop a plan for a 20 minute presentation on a topic of your choice and deliver it to an audience of your colleagues/classmates. This presentation may be relevant to your occupation or personal interests.

You should select your topic up to two weeks before the planned presentation date to allow for planning time. You will need to deliver the presentation using methods that match the characteristics of the target audience, location, and resources required.

You should incorporate audio/visual content to communicate key concepts within the presentation.

You are required to collect feedback on your presentation and evaluate it using an appropriate evaluation method. Finally, you will need to write up a three paragraph reflection and propose improvements for future presentations.

1. Select a topic relevant to your occupation or personal interests.

2. Negotiate a date and time for your presentation with your assessor.

3. Develop a written plan for your presentation. You may use the planning template provided at the end of this Assessment Task (see Appendix 1).

4. Collect or create any presentation aids you will need as part of the presentation. You should use a combination of aids from this list:

a. computer simulation or presentation

b. diagrams, charts and posters

c. models

d. overhead projector/data projector

e. paper-based materials (handouts)

f. video and audio recordings

g. whiteboard or flip charts.

5. Complete a materials checklist and attach it to your plan. You may use the template provided at the end of this Assessment Task (see Appendix 2).

6. Include audio/visual aids to communicate key concepts within your presentation.

7. Prepare the venue and ensure it meets occupational health and safety (OHS) requirements (for example, no power cables sticking out where people may fall over).

8. Select a method for evaluating the effectiveness of your presentation. Methods may include:

a. survey or questionnaire handed out to the audience at the end of your presentation (you may use the feedback questionnaire you developed earlier in this unit)

b. evaluation from a critical friend

c. evaluation from focus group.

9. Deliver your presentation.

10. Collect feedback using the method you have chosen. You may use the sample feedback questionnaire provided at the end of this Assessment Task (see Appendix 3).

11. You should also complete a self-evaluation of your performance.

12. Summarise and evaluate the feedback in three brief paragraphs to submit to your assessor.

a. The first paragraph of the reflection should summarise the aspects of the presentation which were effective.

b. The second paragraph should summarise the aspects of the presentation which were not effective.

c. The third paragraph should include strategies based on the feedback collected and your self evaluation that can be implemented to improve the effectiveness of future presentations.

13. You may use headings such as the following:

a. Paragraph 1: Effective aspects of my presentation

b. Paragraph 2: Ineffective aspects of my presentation

c. Paragraph 3: Strategies for improving the effectiveness of future presentations.

You must provide:

· a copy of your presentation plan including a materials checklist

· a copy of any handouts or other material used (e.g. printouts of PowerPoint slides)

· a copy of any surveys or questionnaires used to collect feedback

· delivery of your 20 minute presentation to an audience

· a three paragraph reflection on the feedback collected due not later than one week after the presentation delivery.

Your assessor will be looking for:

· a presentation plan that shows structure, sequence and timing and identifies the intended outcomes

· choice of presentation strategies, format and delivery methods matching the characteristics of the target audience, location, and resources required

· the choice and use of presentation aids, materials and techniques that suit the format and purpose of the presentation and enhance audience understanding of key concepts

· clearly communicated roles and responsibilities; any guest speakers must have a clear idea of what you expect of them

· delivery of the presentation that matches your plan

· communication of central ideas of a message in an informative and engaging manner

· explanation of desired presentation outcomes to target audience

· the use of both verbal and non-verbal techniques to sustain audience engagement (as well as communicating in a culturally appropriate manner)

· the use of persuasive communication techniques to secure audience interest including:

· focusing on the audience’s needs

· using powerfully persuasive language, narratives, analogies, or metaphors

· monitoring audience’s non-verbal and verbal communication and eliminating barrier’s to effective communication where necessary.

· opportunities for the audience to seek clarification on presentation content and adjustments of presentation delivery to meet audience’s needs and wants

· summaries of key concepts to aid audience’s understanding

· selection and implementation of techniques to review the effectiveness of the presentation

· discussion of reactions to the presentation from participants or from guest speakers involved in the presentation

· a brief written reflection which concisely summarises the gathered feedback and identifies possibilities for future improvement

· demonstration of effective presentation methods

· presentation abides by ethical and OHS legislation

· confident use of presentation aids where applicable

· demonstration of knowledge of the principles of effective communication.

Appendices

Appendix 1: Presentation planning template

Appendix 2: Materials checklist

Aspects of the presentation that were effective included:

Aspects that were not effective included:

To improve the effectiveness of future presentations the presenter could:

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