Posting for a friend

Administrative Assistant

• Responsible for general administrative tasks to include: screening calls; managing calendars; managing meetings and

event arrangements; scheduling travel arrangements; preparing reports and financial data; order office supplies and

equipment; compose and proofread correspondence; training and supervising other support staff; and customer relations.

• Prepare, review, code and process monthly invoices for payment by customers in compliance with company’s standards.

• Serve as a liaison by working with cross-functional departments and interact with employees, upper management, and

external customers.

• Used SAP or comparable programs, PC-based spreadsheets, databases, and presentation software to perform work

functions, including preparing timesheet, expense reports, and creating general reports and presentations.

• Provide written and oral communication skills while communicating with constituents of the organization.

Energy Advisor/Customer Service

• Worked with internal and external customers in a professional manner to resolve complaints and/or respond to inquiries.

• Communicated information in terms that are understandable to the customer and determined a course of action to resolve

customer issues/objections.

• Used computerized database job aids to access information needed to assist customers and kept abreast of changes to

products and/or services, company policies, and operating procedures.

SOUTHERN COMPANY SERVICES, Conference and Travel, Atlanta, GA

Conference and Travel Support Assistant

• Coordinated and performed a range of staff and operational support activities for the unit that included: scheduled and

coordinated meetings, interviews, appointments, events and other similar activities for supervisors and established,

maintained, and updated files, and records; maintained data, and performed routine analyses and calculations in the

processing of data for recurring internal reports.

• Served as a liaison between departments and operating, resolving day-to-day administrative and operational problems.

• Sorted, reviewed, screened and distributed incoming and outgoing mail and managed printing and maintenance services.

• Trained and lead temporary employees and lower graded staff on system and company’s policies, when required.

EDUCATION

� Bachelor of Science, Business Administration, 2015