Ferrari company’s operations management

Prepared by: Ms. Dalal Bamufleh Page 1 of 10

2014/15, Semester 141

GROUP PROJECT PROJECT INSTRUCTION:

DUE DATE

Week 14 03 May 2015 (Sunday). WARNING: Late submission will incur the following mark deduction:- 10% from overall mark obtained - PER DAY of late submission REPORTS WILL NOT BE ACCEPTED AFTER 05 MAY 2015.

PROJECT FORMAT

The cover page should carry the following: – - Name of the University College - Program title - Subject code and title - Name of lecturer - Name and ID of every member

of your group - Date of submission

The assignment must be: – - Type written - Include all Headings - Edited for typo and

grammatical errors - Left and right alignment of 2 cm - 1.5 spacing - Font size - 11 - Lettering – Times New Roman - Paragraphing – 2 spaces

PROJECT MODE Group work (5-6 students)

DUTIES

1) Each member of the group will be responsible for a portion of the report and all group members should involve in the presentation

2) The report MUST contain a workload table indicating the workload of each member.

3) Grading will vary depending on workload allocation. Group leader is to ensure that work is divided equally.

4) This project carries 20% of your total mark.

MANAGEMENT SCIENCE DEPARTMENT MGT214 OPERATIONS MANAGEMENT

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Project Objectives: The objective of the group project is to analyze an international company’s operations management and recommend solutions and suggestions for any problem that this company is facing based on OM concepts. The project aims to achieve the following:

 To analyze the production process and the operations functions of the selected company

 To establish proper research understanding and proper referencing style.

 To develop students’ analytical, and presentation skills Project Description: Working in groups of 5-6 students, select any international company. First, you have to read about the selected company and analyze their operations management. As an operations manager, you are requested to propose and suggest how could they solve problems (if they have) and improve the process. Your report should include the following sections:

1. COVER PAGE (Please refer to page 5) 2. TABLE OF CONTENTS 3. EXECUTIVE SUMMARY

o The executive summary is an abstract that gives a broad picture of the contents of the report.

o It should not start off by “In this report you are going to….” It should summarize the report to the extent that if this is the only page the reader reads, he/she will know what is in the full report.

o This summary shouldn’t be more than ONE page.

4. COMPANY & PRODUCT DESCRIPTION o Give a background of the chosen company – name, logo, mission, and SWOT analysis. o Identify the goods and/or services the company provides. o Is this a global company? Which global operations strategy does it follow? o What is the competitive strategy that they follow? o It shouldn’t be more than THREE pages

5. QUALITY

o How does the company define the quality of its product/service? o How do they measure quality – any tools? o You are expected to gather information regarding company quality and then determine

and analyze what TQM tools (Continuous Improvement, Bench-marking, JIT …etc.) are used by the company. When you explain that you should support your explanation with details from whatever information you gathered. Avoid including general information.

6. PROCESS STRATEGY

o Explain in details what processes are used in production of concerned goods or services? o You need to determine what is the company process strategy (product focus, process

focus…etc.) and explain all related points i.e. input and output, equipment

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utilization…etc. Make sure that your explanation should not be general, but it must be based on the company itself. For example: when we analyzed YUC process strategy, we don’t say only that equipment utilization is low because of high variety, we said that it is low because at YUC there are different programs (MIS, HR, ACCT, CS, CE…etc.) and each level of the specialization program has different requirements to suit its learning outcomes and objective. Meaning, only CE, CS , ELCY and MIS students are using computer labs, but they are not using the same software and hardware …etc.

o It shouldn’t be more than THREE pages

7. LAYOUT STRATEGY o How is the facility arranged? o You should gather different photos for your company layout such as: office, warehouse,

retail layout…etc. and analyze their layout based on what we learnt in class. You should have at least 8-10 photographs with analysis.

8. INVENTORY & MATERIALS REQUIREMENT

o What techniques does the company use for inventory? o You are expected to explain how the company is managing their inventory? What are

the strategies, techniques, tools, or software are used for that purpose?

9. RECOMMENDATIONS AND SUGGESTIONS a. How could they solve their problems? (if any) b. How could they improve their performance?

10. CONCLUSION

o Provide your final conclusions and opinions o Workload table indicating the workload of each member. (Please refer to page 6) o It shouldn’t be more than one page

11. REFERENCES

Deliverables:

 Each group should submit a hardcopy and softcopy (through email) of the project report and presentation slides.

Notes:

 Project report should be FREE FROM PLAGIARISM. If you need to use information from any source, make sure that you properly cite and include that reference in reference page using APA style. You may use this online APA reference generator: http://www.citationmachine.net/apa/cite-a-website#

 Copying and pasting projects will be awarded 0 marks. No chance to re-do the project will be given. You must include all websites, journals, newspapers, or company annual report in references page using APA style, and you should add a “ “ double quotation marks for whatever information you copy. Your work will be checked by a software for that purpose.

 Please DON’T SELECT any of the following companies for your project:

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o Caterpillar o Nike o WalMart o PepsiCo o Unilever o Dell o KFC o H&M o Johnson & Johnson o Coca cola o Samsung o IKEA o Apple

 Please access to the shared sheet using the link below and write your project company and group members: https://docs.google.com/spreadsheets/d/1QsxeWTQhJYmdiKXdN_r_3UWJK4J4oBHrrVCKIgrbbw 4/edit?usp=sharing

 Presentation will be scheduled in week 14. Each group will have only 10- 15 minutes to present.

Objectives:

CLO PLO

2

CS3, PS5, AS6, IT3

3

4

5

6

7

8

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Report Rubric:

Categories 90-100% (Level 4)

80 -89% (Level 3)

70-79% (Level 2)

60 - 69% (Level 1)

Problem Solving (PS5)

Student demonstrates a higher level of problem solving. Learner provides a strategic approach in presenting examples of problem solving, while drawing logical conclusions which are not immediately obvious. Student provides well- supported ideas and reflection with a variety of current and/or world views in the project. Student presents a genuine intellectual development of ideas for all parts of the project.

Student exhibits a good command of problem solving skills in the presentation of material and supporting statements. The project demonstrates the student’s above average use of relating concepts by using a variety of factors. Overall, student provides all parts of the report with adequate conclusions.

Student takes a common, conventional approach in guiding the reader through various linkages and connections presented in the report. However, student presents a limited perspective on key concepts of the required parts throughout the report. Student appears to have problems applying information in a problem-solving manner.

Student demonstrates beginning understanding of key concepts, but overlooks critical details. Learner is unable to apply information in a problem-solving fashion. Student presents confusing statements and facts in the project. No evidence or little semblance of critical thinking skills is applied throughout the report.

Analytical Skills (AS6)

Demonstrates a sophisticated understanding of the topic(s) and issue(s). Presents an insightful and thorough analysis of all issues identified and demonstrates complete command of the strategic concepts and tools studied.

Demonstrates an accomplished understanding of the topic(s) and issue(s) Presents a thorough analysis of most issues identified and demonstrates good command of the strategic concepts and tools studied.

Demonstrates an acceptable understanding of the topic(s) and issue(s) Presents a superficial analysis of some of the issues identified and demonstrates limited command of the strategic concepts and tools studied.

Demonstrates an inadequate understanding of the topic(s) and issue(s) Presents an incomplete analysis of the issues identified and makes little or no connection between the issues identified and the strategic concepts studied in the reading.

Information Technology

(IT3)

Worked creatively to craft a comprehensive product using multiple media and technologies and thoughtfully reflected on the effectiveness and impact of the product

Crafted a product using multiple media and technologies and reflected on the effectiveness and impact of the product

Crafted a product using multiple media and technologies but did not effectively reflect on the effectiveness and impact of the product

Attempted but did not complete crafting a product using multiple media and technologies and did not effectively reflect on the effectiveness and impact of the product

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Presentation Rubric (CS4):

Categories 90-100% (Level 4)

80 -89% (Level 3)

70-79% (Level 2)

60 - 69% (Level 1)

Overall Quality of Project- 5

marks for each level

Project was extremely organized, interesting, and easy to follow. Project fully informed audience about the topic and showed advanced critical thinking and application of knowledge from within the program.

Project was extremely organized. Information presented was clear and interesting. Project did not fully answer all the questions asked.

Project was fairly organized. Information presented was clear. Project did not fully answer all the questions asked.

Project was not organized. Information presented was not clear. Project did not fully answer all the questions asked.

Presentation and Discussion-

5 marks for each level

Presentation was presented in a professional way. Audio and visual aspects were perfect. Group members were able to answer all questions posed by the other students as well as the instructor.

Presentation was audible. Good tone of voice when speaking. Visual aspects of project was organized and easy to read. Group members were able to answer most questions posed by instructor and other students.

Presentation was audible, but needs improvement on tone of voice when speaking. Visual aspects of project could be better organized and easier to read. Group members were not able to answer some questions when asked by instructor or other students.

Presentation was not clearly audible and hard to hear. Visual presentation was very disorganized and hard to read. Group members did not ask for questions and were unable to answer questions asked by other students or the instructor.

Group Presentation- 5 marks for each

level

All group members participate and knowledgeable of material.

Most group members participate equally, not all demonstrate knowledge of material.

Some group members participate.

Some team members have no role in presentation.

Professionalism on delivery- 5 marks for each

level

Students stand up straight, look confident, speak clearly and make eye contact during the entire presentation. Students engages entire audience through-out presentation. Cohesiveness between presentation materials demonstrate advanced application of learning. Students are well groomed, in business attire or a team uniform.

Student displays confidence and competence in their presentation.

Students make some eye contact, but entire room is not fully engaged, with most attention to the instructor. Written report standards meet minimum standards. Students are neatly groomed

Little or no eye contact. Body language and posture poor. Format for presentation and/or written report are cohesive. Grammatical, language and format errors. Team outward appearance sloppy/unkempt.

Total

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Evaluation Form:

Project Report:

Section Description Total Mark Mark Group Member

Executive Summary

 It should not start off by “In this report you are going to….” It should summarize the report

 Shouldn’t be more than one page.

5

Company & Product

Description

 Company background: logo, mission, goals, and SWOT analysis.

 Goods and/or services company provides.

 Global operations strategy

 Competitive strategy

10

Quality  Company quality definition

 Quality management techniques

10

Process Strategy

 Company process strategy

 Input and Output, Equipment Utilization, Employees, Units Movement, and Diagrams

10

Layout Strategy  At least 8-10 photographs with

analysis 10

Inventory & Materials

Requirement

 Techniques/ tools/ software used for managing company’s inventory

10

Recommendations and Conclusion

 How could they solve their problems? (if any)

 How could they improve their performance?

5

Report Formatting

Cover Page

 Name of the University College

 Program title

 Subject code and title

 Name of lecturer

 Name and ID of every member of your group

 Date of submission

5 ALL

Table of Contents 5 ALL

References  APA style 10 ALL

Team Work Skills 10 ALL

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Proper Format

 Type written

 Include all Headings

 Edited for typo and grammatical errors

 Left and right alignment of 2 cm

 1.5 spacing

 Font size – 11

 Lettering – Times New Roman

 Paragraphing – 2 spaces

10 ALL

Submission on Time

10 ALL

Presentation 20

TOTAL

STUDENT DETAILS

Student ID Student Name

INSTRUCTION FOR SUBMISSION OF HARD COPY (PRINT) REPORT

1. Read and sign your cover sheet. 2. Attach this sheet to the front of your report. 3. Your report should be submitted to the relevant lecturer.

ASSIGNMENET DETAILS

Project Title:

Lecturer’s Name

Program Name <Your degree>

Course Code Course Name

Due Date Date submitted

REQUEST FOR EXTENSION All work must be submitted by the due date. An application to extend the due date on the basis of special consideration must be authorized by the course lecturer.

Extension granted until (date) Lecturer’s Signature

Remarks:

Cheating and assisting to cheat are offences under the Yanbu University College’s policy. STUDENT’S STATEMENT I have read and understood the information provided on this assignment cover sheet and in the college’s policy relating to cheating and assisting to cheat, collaboration and plagiarism. I certify that the attached work is entirely my own except where work quoted is duly acknowledged in the text; that I have not worked with another person or persons except where specifically permitted by the lecturer, and that this work has not been submitted for assessment by myself or any other person in any other time. I have retained a copy of my work.

Students’ Signature

Mark/Grade Assessed by & Date

MANAGEMENT SCIENCE DEPARTMENT

Group Project Cover Sheet

STUDENT WORKLOAD DISTRIBUTION:

Student Name Workload / Delivery