complete the attached plans

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mgt311_r2_conflict_management.doc

Conflict Management Plan

MGT/311 Version 2

1

University of Phoenix Material

Conflict Management Plan

1. Identify the available conflict management strategies and their strengths and weaknesses.

Strategy

Strengths

Weaknesses

Accommodating

Avoiding

Collaborating

Compromising

Competing

2. Which of the available conflict management strategies is most appropriate for the current situation with David and James? Provide your rationale, including what factors you considered in making your selection. Your response should be at least 100 words.

James and David have positive performance reviews and both have been selected based on the quality of their work. With the collaboration strategy, the two will lead a successful team. The conflict management plan leads to better communication and guidelines for the members to grow into better leaders. Rather than avoiding the issue or having the two compete, which would only cause greater hostility; this chosen strategy work more peacefully.

3. If the selected strategy is not successful, what is your alternate strategy? Provide your rationale for this selection. Your response should be at least 100 words.

If the collaboration strategy does not work, the compromise strategy would be put in effect.

4. What potential road blocks might be encountered in resolving the conflict? How would you address these? Your response should be at least 100 words.