Homework for Suraya only

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Research on Starbucks. Fill in the table below. Expand table cells as needed. Use footnotes to include any publicly available sources of information accessed during your research.

Student Name: _____________________________________________________________

Corporate Social Responsibility of the Company (organization): ___ Starbucks _____

Company’s ownership type:

What are the values of the company?

Does the company have the code of ethics or the code of business conduct? Is it publicly available?

Can you identify if the company uses any particular CSR approach/ model/standard/CSR reporting approach? (e.g. Triple Bottom Line; Corporate Citizenship; VBA; ISO 26000; GRI)

From your research: do Company’s business goals complement/contradict their social/environmental objectives?

Provide brief overview of the current CSR practice (policy/programmes/activities) of the selected company. Please include examples as per approaches in the Figure 8.1.

Could you determine the relationship between CSR practice and corporate profitability in this company? (Alternative question: what are costs/benefits for the company from having CSR?)

Is the company a Member of /listed in: Imagine Canada; UN Global Compact; DJSI)?

Did the company experience the crisis in the past 10 years? How did they manage the crisis (reputation)?

(brief answer)

Does the company have proactive CSR programme or reactive CSR programme?

proactive CSR programme __________

reactive CSR programme __________

Does CSR reporting exist in this company? In what form does it exist? How is it communicated to stakeholders/general public?

Does the company use indicators to report CSR performance?

YES__________

NO __________

Provide examples of their economic/social/

environmental indicators?

Economic (2):

Social (2):

Environmental (2):

Are the reported indicators relevant and useful to evaluate CSR performance?

Did you identify any evidence of greenwashing?

Based on your research/evaluation of the current CSR programme, is there anything that company could/should improve in their CSR programme from business/social/environmental perspectives?

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