I need you to do Assignments!

• Planning part 1

Need Assessment

• Epidemiology:

  • Problems: the responds time is not as the standard, which is 10-15 minutes in Jeddah

  • The average respond time was from 15-20 minutes, which means it happens commonly.

  • Out of 100 calls the average time is between 15-20 minutes.

  • One of the target audiences in Riyadh is car accident.

    • Last year:

      • There were 775 cases considered as critical cases from car accidents.

      • There were 243 deaths from car accidents.

Agency:

Agency needs:

• They will wait for next year to work on our program

• They get financial support from the government each year, which will help them to consider our solution when they have enough money.

• Need more employees, and more equipment.

Agency wants:

• They want the population to notice that they are doing something for them for their cares.

• They want to show also hospitals that they use the most modern technology and equipment when transferring patients to hospitals.

Agency Issue

• The response time is 15-20 minutes

• It is an issue because it is more than the standard.

Target Population:

• Paramedics

• EMTs

Resources:

• Equipment and facility: such as ambulances

• Time: their work hours

• Money: agency budget

Barriers:

• Getting more employees.

• Getting more equipment, such as ambulances, etc.

• Deficiency in budget.

Support:

• SRCA director and other employees in Riyadh like the program and want to fix this issue.

• Population like it, they want the agency to be more professional as soon as possible.

Target population

• Needs:

  • The new work or solution should be understandable and should be done by whole stuff.

  • Program needs to be done on shifts.

  • They need to be authorized.

  • It should be part of their regular work, not adding extra hours on their shifts

• Wants:

  • They want not to loose money if they fail doing it since it is still under process.

  • They want to work in or close to the station they used to work in. for example paramedics and EMTs who work in a stations helps the east side of the city, they should still work and provide help for the east side.

• Do they see this as a priority?

  • Yes, target population really wants to make the response time better.

• How do they want it?

  • It must be done within the shifts that already scheduled for each EMT or Paramedic. So, in their work hours.

  • It must be done in the station they work in.

  • Must be convenient.

  • The survey they need to take should be online.

• What are they willing to do to get it?

  • They are willing to do it within their shifts and if extra time needed they want to be paid for that extra time.

  • If they stay late, they want food and drink after shifts.

• What are the barriers?

  • Some of target populations have other things to do after shifts, such as another work, or completing their education at night.

• What are the supports?

  • The work hours in stations are 24/7, so if some of the EMTs in one shift can’t do it, we can use the other ones in the other shifts.

• What is their baseline?

  • Right now the response time is 15-20 by taking the average of 100 calls in the past.