Engineering
abdul-92
interim_design.pptxCustomer definition and Customer Requirements
Customer definition:
high school science teachers
Customer Requirements
inexpensive
Easy to build
Easy to store
Easy to use
portable
Design Requirements/Engineering Characteristics
repeatability
Light weight
Accuracy
Size
Wire grip
House of quality
| Engineering Characteristics | ||||||
| Improvement direction | ↓ | ↓ | ↑ | ↑ | n/a | |
| Units | n/a | lb | n/a | n/a | n/a | |
| Customer Requirments | importance weight factor | size | weight | accuracy | repeatability | wire grip |
| Cost | 5 | 3 | 9 | 9 | 9 | 3 |
| portable | 5 | 9 | 9 | |||
| Ease of storing | 4 | 9 | ||||
| Ease of building | 4 | 1 | 3 | |||
| Easy to use | 4 | 1 | 3 | 1 | 9 | 9 |
| raw score | 104 | 102 | 49 | 81 | 63 | |
| relative weight % | 26.1 | 25.6 | 12.3 | 20.3 | 15.7 | |
| rank order | 1 | 2 | 5 | 3 | 4 |
