Need this professionally written. I am not good at English so I will need punctuation and wording corrected.
Stacy Wills- my Supervisor
Amanda Lowery-coding supervisor
Barbara-company lawyer at job I work at
This is in regards to a write up that I was given back on March 23, 2015 from Stacy Wills.
I am writing this because 2 weeks Stacy and I had a discussion on where medical records should be. We discussed what was wrong and what should be done to correct the situation. We further discussed how I should take more ownership of my job and to implement a plan from henceforth. I reached out to Amanda to come help me get things on track and she also showed me how to do my job the correct way. When I first started here there was no one in this position and someone had to come train me from another location. It was not too much longer this employee was no longer working for the company. So in my mind what I thought I was doing was correct and actually wrong the entire time. I take full ownership in anything I may have done wrong for I am not perfect and we all make mistakes. Now from the time Stacy and I talked I thought I was on the right track trying to get these patient records in order. We agreed it was going to be a long process but once we got back on track it would be better. I also asked for a meeting with other staff members so we can all work together to get these records in order and to come up with a plan. Stacy said we will do that once we get the records caught up and have order. What I find hard to believe that when I take two days off March 19-20 and to come back to my office being cleaned on the 23rd was puzzling. I made sure my work was done before I left on the 18th and even gave Stacy a verbal update what was done and everything was fine as far as I thought. Stacy called me on Thursday 19th asking for a death log for the month of December, I not being there could not pinpoint it and Stacy asked did I do it and that she looked through my paperwork and did not see it. In this matter she had to redo it and send off to ADH. In this time frame I had a lot of personal issues going on and was not totally focus as I was dealing with things that was going on within the week I was at work Monday- Wed and even the days that I requested off. As I come back to work Monday and enter my office to see that it has been cleaned, I enter Stacy’s office and asked her what happened, she tells me that she will come see me when she gets settled in. Stacy comes in my office with what was all wrong and tells me that her and Barbara was concerned about the condition of medical records and that I was turning PI information late within the past months. Mind you when I talked to Barbara via phone I told her that what I thought was right this whole time was wrong so I gave her the count of medical records which Amanda and I started working on and Barbara said that was fine. So I gave her the count of what we started on. The month of January around the time PI starts I was out with Pneumonia and could not turn PI in because I either was going home early because of illness and finally went to the doctor only to find out I had pneumonia so I was out for days. Stacy goes on to tell me that current patient information was out of the charts and as I looked through the paperwork it was information that was already in charts, it was just that I made copies of physicians handwriting to keep up with physician orders so I can identify the signatures. Also, what was out of order was the case management notes that Natalie gives to me once the patient discharges she gathers them and I put them in chart once she is through with them. So when I was asked to sign the write ups that were given to me, I actually signed off of emotions and did not take the time to see for myself before I signed and should not have signed it then. Now in the events I am out Shana were to be my back up when I am out. I come back Monday and work was being requested of me to send to coding that was due while I was out which further tells me work was not being sent in while I was gone. Shana did ask me if I needed any help on Monday, at this point I am upset because I have been written up and you ask me if I need help on the day I return when the work should have been done while I was out. I was told that my attitude was not the best last week and that I was somewhat dry towards staff. I feel that under the circumstances I had a right to feel that way because I do not think things were done in a fair manner and instead of saying to me it is told to someone else about my attitude. Stacy asked me for my HIPAA log for the month of January and February and I find it ironic that I cannot find it and due to my office being cleaned Thursday and Friday (19-20th) it seems odd. I feel like I am being set up and would like my voice put in with my Human Resource Records along with the write up that was given to me. I am again requesting another meeting with everyone that is involved with records and we all sit down and talk face to face rather than he said she said and get this resolved.