case study in managment

Case Title:

Key Person:

Case Overview

Who is the case about?

What is the current situation?

Why is the current situation happening?

When will a solution need to be completed?

Reread the case & complete the remaining sections of this chart

What are the specific issues or problems (at least 3)?

1.

2.

3.

List at least 3 Basic Chapter/Course Topics that can be applied in this case:

1.

2.

3.

What type of factors will affect the outcome in this case?

INTERNAL FACTORS:

(within the organization)

EXTERNAL FACTORS:

(outside of the organization)

Identify 3 criteria to evaluate each of your alternatives: identify both quantitative (numbers, data that can be measured) and qualitative (more subjective) criteria.

3 Criteria to evaluate each alternative:

Qualitative: Quantitative:

Quantitative or Qualitative:

Why these three criteria?

Alternative Assessment: Identify at least 3 viable alternatives that will address the main issues in the case. Evaluate each alternative integrating your criteria into your pro/con analysis.

1.

Pros:

Cons:

2.

Pros:

Cons:

3.

Pros:

Cons:

Based on your alternative analysis, what Recommendation/s are you making? Clearly state your recommendation (beginning with an action verb, number if making more than 1 recommendation):

Describe the predicted outcome if the action is taken:

Action & Implementation Plan

Who should manage the change?

What steps should be taken and how will they be implemented (provide details)?

When (what is the timeline these steps will need)?

Where will this happen?

Identify any “Missing” Information in the case (what information would have been helpful that was not provided?):

Identify any Assumptions made in your evaluation and recommendations: