Business Process Management

Note: This document is only the template, it does NOT contain the full assignment instructions. You need to download the PDF file from this unit’s assignment section by clicking on the “Assignment” icon, then clicking on the “Document” icon. Read the full instructions before completing the assignment.

Insert title page

Introduction

Brief summary of your selected process, so we know what the topic is. Do not describe what the company does in general, or the overall objectives; be specific to your selected process.

Innovation Activity Plan

1. Details of the activity

2. Objectives

3. List of participants

RASCI table

Brief summary of the steps in your selected process that you will be analyzing below. This is different than the usual summary- here, you need to explain at least 4 specific steps.

Step 1:

Step 2:

Step 3:

Step 4:

Fill in the table below based on the instructions in your assignment. Feel free to add or remove columns or rows based on your process.

	Role 1	Role 2	Role 3	Role 4	Role 5	Role 6
Step 1
Step 2
Step 3
Step 4

Explain the roles you used in the table (who does what):

Performance Management

These are different than the process measurement metrics from the last assignment. Here, you are describing how you will evaluate the people, to determine their performance and rewards, if any.

Performance management metric 1:

What is the metric?

How will the metric be assessed?

What are the expected targets?

How does the metric promote the process objectives?

Performance management metric 2:

What is the metric?

How will the metric be assessed?

What are the expected targets?

How does the metric promote the process objectives?

Performance management metric 3:

What is the metric?

How will the metric be assessed?

What are the expected targets?

How does the metric promote the process objectives?