3 PART ASSIGNMENT
· ASSIGNMENT 1
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· Question 1
· Explain how competitive advantage can be gained from within the organization through service delivery strategies. Your response should be at least 200 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
· Question 2
· Explain the key role of the service delivery portion of the value chain in medicine today. Provide at least two specific examples of value-adding service delivery strategies that you might consider implementing in your own health care facility or program. Your response should be at least 200 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
· Question 3
· Discuss the role of pre-service, point-of-service, and after-service strategies for effective implementation. Provide at least one example of each. Your response should be at least 200 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
· Question 4
· Read Perspective 9-1 Enhancement of Health Care Quality Using Clinical Pathways on pages 350-351 in your textbook. What are “clinical pathways” in modern health care delivery? How can clinical pathways improve the delivery of patient care in American hospitals? Your response should be at least 500 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
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· ASSIGNMENT 2
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· Question 1
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· Explain the role of contingency planning in health care. Should every health care organization formulate contingency plans? Why, or why not? Your response should be at least 200 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
Question 2
· Screen Reader Anchor How are strategies translated into action plans for health care organizations? Your response should be at least 200 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
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Question 3
· Screen Reader Anchor How do situational analysis, strategy formulation, value-adding service delivery, value-adding support strategies, and action plans relate to one another in health care? Your response should be at least 200 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
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· Question 4
· Screen Reader Anchor Read Perspective 10-2: The Balanced Scorecard on pages 394-395 in your textbook. What is a “Balanced Scorecard” in modern health care delivery? How did this idea emerge in U. S. medicine? Do you support this approach to measure health care performance? Why, or why not? Your response should be at least 500 words in length. You must use at least your textbook to complete this assignment. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style.
ASSIGNMENT 3
The strategic plan sets the direction for us, and our MAPs get the work done, turning strategy into reality. Developing a MAP is a six-step process, and you will actually be practicing this MAP process as you create your course project. Some suggested MAP topics are provided here, and you are certainly free to propose your own topic if you like, perhaps something which truly needs to be addressed in your own organization. You may even find the MAP to be a valuable tool as you lead your own organization.
By the time you reach Unit II, you should have determined your topic. In Units II through VII, you will learn about each step of the six-step process. It is suggest that you work on each part of your MAP during the week it is discussed to ensure that you complete your project on time. The completed project is due at the end of Unit VII and should be in one of the following formats: .doc, .docx, .rtf, .pdf, or .txt. The project should consist of a minimum of five double-spaced pages and should be in APA format. Remember to cite any outside sources used to avoid plagiarism.