Theme Exposition Essay
One best way?
Is there one best approach to change?
What are the key approaches to change?
What aspects of change improve the likelihood of success ?
Is there a particular change process best suited to change and sustainability?
One best way?
revolutionary vs evolutionary
discontinuous vs continuous
episodic vs continuous improvement
transformational vs incremental
strategic vs operational
total system vs local option (Alvesson and Sveningsson, 2010)
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Sources of Change
Planned change versus emergent change.
Planned change – top down, proactive
Emergent change reactive, emphasises the messy nature of change.
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Evolutionary Change Approach
Operational change that affects part of the organisation.
Usually within existing strategy and resources
Builds on each stage of change
Incremental
Action learning, or part of Learning Organisation
Revolutionary Change Approach
Changes that affect several aspects of the organisation simultaneously:
culture,
resources,
performance management systems,
strategy,
technology,
market positioning
Transformational
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Incremental Change Approach
Features participative management and collaboration across the organisation
Focus on improving basic operational processes and work redesign.
Values & culture change over time
Characterised by a series of small, marginal changes
Examples: Interface, Scandic
Natural Step, Socio–Technical Systems theory (STS), Learning Organisation
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8 steps Incremental Change
Workshops / research conferences – develop vision & goals
Assess organisation’s current position re sustainability
Evaluate type of change and program needed
Identify change agents
Pilots re innovations and new practices
Communicate outcomes and extend across organisation
Alignment of organisation feedback systems
Transformational Change Approach
Discontinuous, breaks/rejects the past.
Radical shifts in procedures & behaviours
Involves taking risks and relinquishing control
Organisation must reinvent itself
Major strategic review required
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10 steps to Transformational Change
Understand where organisation is now
Develop the vision
Identify the gap
Assess how ready the organisation is for change
Set the scene for action
Move beyond compliance
Establish criteria for compliance plus
Launch and manage transformational change programme
Sustain the change
Organisations need to adopt the change process that suits their organisation / situation
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