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data_analysis_question_3.docx

Data Analysis Question 3

Question 1 (0.5 points)

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When group members make statements such as "No one can stop us now" or "The other team has a bunch of jerks," it's likely that members are suffering from the groupthink characteristic of:

Question 1 options:

indirect pressure

self-censorship

illusion of invulnerability

illusion of unanimity

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Question 2 (0.5 points)

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Although ____ power may stop or reduce undesirable behaviors, it does not necessarily encourage desired behavior.

Question 2 options:

referent

reward

legitimate

coercive

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Question 3 (0.5 points)

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Research on leadership behavior demonstrates that consideration is more important in all of the following circumstances except:

Question 3 options:

the task is nonroutine and satisfying

employees are predisposed to participative leadership

team members must learn something new

few status differences exist between the leader and subordinate

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Question 4 (0.5 points)

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The use of reward power would be present in a situation where followers do something because the leader has the right to request them to do it and they have an obligation to comply, as a consequence of the leader's position in the organization.  

Question 4 options:

True

False

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Question 5 (0.5 points)

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____ power comes from the leader's ability to provide something desired by team members in return for their desired behaviors.

Question 5 options:

coercive

reward

expert

referent

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Question 6 (0.5 points)

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All of the following are propositions of Theory X except:

Question 6 options:

People are inherently lazy and must therefore be motivated by incentives.

Rules, top-down managerial control, and the threat of punishment are not the only means for achieving organizational goals.

The average person prefers to be directed, wishes to avoid responsibility, and wants security above all.

Because of irrational feelings, people are basically incapable of self-discipline and self-control.

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Question 7 (0.5 points)

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When employees do something because the leader has the right to request them to do it and they have an obligation to comply, ________ power has influenced their behavior.

Question 7 options:

referent

legitimate

expert

coercive

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Question 8 (0.5 points)

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A manager can shorten or mostly avoid the __________ stage of group development through the use of a team-building process.

Question 8 options:

norming

storming

forming

performing

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Question 9 (0.5 points)

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All of the following are criticisms of the trait model of leadership except:

Question 9 options:

physical characteristics do not correlate highly with leadership performance

leadership is more complex than the trait model implies

no consistent trait patterns have been identified among successful leaders

leaders' traits may not be reflected in their decisions

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Question 10 (0.5 points)

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In the process of team development, failure can occur:

Question 10 options:

at either the forming, storming, or norming stages, but not at the performing stage

at any stage

mostly during the norming and performing stages

only during the storming stage

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Question 11 (0.5 points)

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The three primary components of transactional leadership that are usually viewed as helping followers achieve their performance goals are:

Question 11 options:

contingent rewards, active management by exception, and passive management by exception

idealized influence, inspirational motivation, and individualized consideration

distinctiveness, consistency, and consensus

vision and values, shared identity, and modeling desired behavior

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Question 12 (0.5 points)

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Within the transactional leadership model, the component that refers to the leader's attempt to identify a path that links the achievement of goals to outcomes desired by the follower is called:

Question 12 options:

active management by exception

passive management by exception

causal attribution

contingent rewards

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Question 13 (0.5 points)

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All of the following are propositions of Theory Y except:

Question 13 options:

The average person learns, under proper conditions, not only to accept but to seek responsibility.

The average person prefers to be directed, wishes to avoid responsibility, and wants security above all.

The capacity to exercise a relatively high degree of imagination, ingenuity, and creativity in the solution to organizational problems is widely, not narrowly, distributed in the population.

The average human does not inherently dislike work.

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Question 14 (0.5 points)

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The strength of the members' desire to remain in a team and their commitment to it is:

Question 14 options:

cohesiveness

relations-orientation

groupthink

personal acceptance

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Question 15 (0.5 points)

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In the __________ stage of development, team members often focus on defining or understanding goals and developing procedures for performing their tasks.

Question 15 options:

performing

storming

forming

norming

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Question 16 (0.5 points)

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With regard to the development of maximum leadership potential, transactional leadership is best viewed as:

Question 16 options:

necessary and sufficient

insufficient, but not bad

irrelevant

inappropriate and detrimental

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Question 17 (0.5 points)

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Low cohesiveness is usually associated with:

Question 17 options:

low conformity

high conformity

moderate conformity

there is no predictable relationship between cohesiveness and conformity

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Question 18 (0.5 points)

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In the appropriate order, the stages of development that teams often go through are:

Question 18 options:

forming, storming, norming, performing, adjourning

forming, performing, storming, norming, adjourning

forming, norming, performing, storming, adjourning

storming, forming, norming, performing, adjourning

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Question 19 (0.5 points)

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The operations manager at a large regional electric cooperative has implemented a procedure, which she hopes will increase member satisfaction with the services delivered by her staff. She began by issuing a memo to each member of her staff emphasizing the importance of increasing member satisfaction with their services, and describing penalties for employees whose performance is weak in this area. She has followed that up by providing a verbal reprimand as well as a written warning to any staff member who is observed behaving antagonistically toward members. Which of the following sources of a leader's power has the operations manager apparently used in this example?

Question 19 options:

coercive power

expert power

referent power

reward power

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Question 20 (0.5 points)

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If team members do not deal with their feelings in the forming stage, all of the following outcomes are likely except:

Question 20 options:

members develop procedures for performing their jobs

members act more securely than they feel

members are nice and polite

members keep feelings to themselves

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