You have to be knowledgeble in statistics.
Question 1 (0.5 points)
When group members make statements such as "No one can stop us now" or "The other team has a bunch of jerks," it's likely that members are suffering from the groupthink characteristic of:
Question 1 options:
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indirect pressure |
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self-censorship |
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illusion of invulnerability |
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illusion of unanimity |
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Although ____ power may stop or reduce undesirable behaviors, it does not necessarily encourage desired behavior.
Question 2 options:
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referent |
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reward |
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legitimate |
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coercive |
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Research on leadership behavior demonstrates that consideration is more important in all of the following circumstances except:
Question 3 options:
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the task is nonroutine and satisfying |
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employees are predisposed to participative leadership |
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team members must learn something new |
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few status differences exist between the leader and subordinate |
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The use of reward power would be present in a situation where followers do something because the leader has the right to request them to do it and they have an obligation to comply, as a consequence of the leader's position in the organization.
Question 4 options:
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True |
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False |
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____ power comes from the leader's ability to provide something desired by team members in return for their desired behaviors.
Question 5 options:
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coercive |
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reward |
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expert |
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referent |
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All of the following are propositions of Theory X except:
Question 6 options:
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People are inherently lazy and must therefore be motivated by incentives. |
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Rules, top-down managerial control, and the threat of punishment are not the only means for achieving organizational goals. |
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The average person prefers to be directed, wishes to avoid responsibility, and wants security above all. |
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Because of irrational feelings, people are basically incapable of self-discipline and self-control. |
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When employees do something because the leader has the right to request them to do it and they have an obligation to comply, ________ power has influenced their behavior.
Question 7 options:
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referent |
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legitimate |
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expert |
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coercive |
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A manager can shorten or mostly avoid the __________ stage of group development through the use of a team-building process.
Question 8 options:
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norming |
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storming |
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forming |
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performing |
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All of the following are criticisms of the trait model of leadership except:
Question 9 options:
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physical characteristics do not correlate highly with leadership performance |
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leadership is more complex than the trait model implies |
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no consistent trait patterns have been identified among successful leaders |
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leaders' traits may not be reflected in their decisions |
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In the process of team development, failure can occur:
Question 10 options:
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at either the forming, storming, or norming stages, but not at the performing stage |
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at any stage |
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mostly during the norming and performing stages |
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only during the storming stage |
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The three primary components of transactional leadership that are usually viewed as helping followers achieve their performance goals are:
Question 11 options:
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contingent rewards, active management by exception, and passive management by exception |
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idealized influence, inspirational motivation, and individualized consideration |
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distinctiveness, consistency, and consensus |
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vision and values, shared identity, and modeling desired behavior |
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Within the transactional leadership model, the component that refers to the leader's attempt to identify a path that links the achievement of goals to outcomes desired by the follower is called:
Question 12 options:
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active management by exception |
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passive management by exception |
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causal attribution |
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contingent rewards |
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All of the following are propositions of Theory Y except:
Question 13 options:
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The average person learns, under proper conditions, not only to accept but to seek responsibility. |
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The average person prefers to be directed, wishes to avoid responsibility, and wants security above all. |
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The capacity to exercise a relatively high degree of imagination, ingenuity, and creativity in the solution to organizational problems is widely, not narrowly, distributed in the population. |
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The average human does not inherently dislike work. |
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The strength of the members' desire to remain in a team and their commitment to it is:
Question 14 options:
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cohesiveness |
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relations-orientation |
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groupthink |
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personal acceptance |
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In the __________ stage of development, team members often focus on defining or understanding goals and developing procedures for performing their tasks.
Question 15 options:
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performing |
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storming |
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forming |
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norming |
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With regard to the development of maximum leadership potential, transactional leadership is best viewed as:
Question 16 options:
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necessary and sufficient |
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insufficient, but not bad |
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irrelevant |
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inappropriate and detrimental |
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Low cohesiveness is usually associated with:
Question 17 options:
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low conformity |
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high conformity |
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moderate conformity |
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there is no predictable relationship between cohesiveness and conformity |
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In the appropriate order, the stages of development that teams often go through are:
Question 18 options:
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forming, storming, norming, performing, adjourning |
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forming, performing, storming, norming, adjourning |
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forming, norming, performing, storming, adjourning |
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storming, forming, norming, performing, adjourning |
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The operations manager at a large regional electric cooperative has implemented a procedure, which she hopes will increase member satisfaction with the services delivered by her staff. She began by issuing a memo to each member of her staff emphasizing the importance of increasing member satisfaction with their services, and describing penalties for employees whose performance is weak in this area. She has followed that up by providing a verbal reprimand as well as a written warning to any staff member who is observed behaving antagonistically toward members. Which of the following sources of a leader's power has the operations manager apparently used in this example?
Question 19 options:
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coercive power |
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expert power |
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referent power |
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reward power |
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If team members do not deal with their feelings in the forming stage, all of the following outcomes are likely except:
Question 20 options:
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members develop procedures for performing their jobs |
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members act more securely than they feel |
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members are nice and polite |
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members keep feelings to themselves |
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